Hybrid Customer Account Lifecycle Analyst

Are you a Customer Account Lifecycle Analyst looking to join one of the top companies in the Manufacturing industry?

Are you looking to further your career and grow?

Do you have experience in accounting or finance?

If you answered yes to those three questions, then apply today!

Acara Solutions seeks highly qualified candidates to work hybrid with our client in Malvern, PA. Interested?

Here's what you'd do:

• For the Customer Account Lifecycle Analyst position to manage a territory's asset records for the lifecycle of the contract or T&M service events to ensure accurate books and records and enhance customer satisfaction.
• You will own the order-to-invoice relationship with external customers for asset, service contract, and T&M events.
• You will lead improvement and digitalization projects within the organization, leveraging tools like Robotic Process Automation, Power BI, and Winshuttle.
• You will build relationships with internal customers, such as Sales Reps and regional Service Managers, and perform Performance Control to manage the assigned territory effectively.
• You will collaborate with the Collections department to facilitate customer payment for disputed invoices.
• You will conduct and support problem research using CAPA processes and RCCA (Root Cause & Corrective Action) tools and methodologies.
• You will understand IFRS rules and research booking activity to determine the appropriate action to resolve discrepancies.
• Transfers and applies know-how to/various contexts.
• Improves existing processes and approaches.

Here's what you'll get:

Pay: $34/hr.

Hours: 40 hours/week.

Length: Temp (12 Months).

Sounds like a good fit?

APPLY TODAY

About Acara Solutions

Acara is a premier recruiting and workforce solutions provider-we help companies compete for talent. With a legacy of experience in various industries worldwide, we partner with clients, listen to their needs, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide.

• High School Diploma or GED.
• Minimum of 4 years of experience in accounting or finance.
• Minimum of 4 years of experience in Networking and collaboration, working with large teams and consistent volume.
• Minimum of 4 years of experience with process improvement, digitalization, project management, or similar functions.
• Minimum of 4 years of experience with MS Office tools (Excel).

• Bachelor's Degree in Accounting or Finance.
• Master's domain.
• Experience with SAP, Click tools, scripting, PowerBI, and automation software.
• Experience working with sales and service teams.
• Ability to learn quickly and adapt to processes.
• Proactive in identifying issues and solutions.
• Understanding complex processes and issues, with much training and learning material.
• Analytical skills for root cause analysis.
• Analytical skills, with the ability to apply problem-solving techniques, creativity, and critical thinking to drive continuous improvement.
• Understanding of basic accounting and finance principles.
• Ability to work with business analytics tools, conduct data analysis, and recommend solutions
• PowerApps.
• Good interpersonal skills and ability to communicate and work with all organizational levels.
• Good change management capabilities.
• Deep professional know-how in one Sub Job Family.
• Solid professional judgment and problem-solving competence.

Additional Information:

• Upon offer of employment, the individual will be subject to a background check and a drug screen.
• In compliance with federal law, all persons hired will be needed to verify identity and eligibility to work in the United States and to complete the necessary employment eligibility verification form upon hire.