Sr Business Analyst - Client Communications

Summary

Are you passionate about shaping the future of our client and field experience through modern digital products? Join our team as a Senior Business Analyst and play a crucial role in driving the development of innovative tools and solutions that elevate our clients' and advisors' experiences.

Leveraging advanced technical and digital acumen, delve deep into the details of how to drive business results through technology. Work on a cross-functional team of product managers, engineers, designers and subject matter experts in an agile methodology to deliver on outcomes. Support enterprise portfolios, such as Purchase, Servicing, and Marketing to drive impactful solutions.

Primary Duties & Responsibilities

• Business Expertise: Provide deep expertise in at least one business area or domain with a broad understanding of business and domains surrounding the main focus. Articulate this knowledge as an expert at the department level. May be called on to provide insight at the enterprise level to provide detailed analysis.
• Current State, Future State and Gap Analysis: Independently assess and document current state across multiple processes, business areas and domains while consulting and mentoring other Business Analysts. Think strategically in understanding business drivers to define "target state" solutions.
• Gather Requirements: Lead requirement gathering for larger efforts and across multiple business domains or from other business analysts.
• Author User Stories and/or Features: Author user stories and/or features independently with medium to high complexity and sometimes across multiple teams. Act as a subject matter expert throughout the development process as needs arise.
• Test Plan Reviews: Support solution delivery by coordinating and facilitating the business test planning and test execution by authoring, participating in, and ensuring business sign-off of testing processes for medium and large efforts.
• Leadership: Work independently and may coordinate work for others and/or provide mentorship. May provide business direction, guidance, and decisions to development and delivery teams.
• Project Management: Use advanced project management skills to lead, complete and advance work.
  

Qualifications

• Bachelor's degree.

• 4-5 Years Prior Experience demonstrating business analysis.
• Knowledge and skillset to position themselves as the communications expert and go to resource for key information and decisions making.
• Domain expertise via previous internships or similar roles in the past.
• Certifications demonstrating mastery of role specific competencies.
• Deep familiarity of agile & scrum development environments.
• Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information.

Compensation Range:

Pay Range - End:

We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

We're excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups