Credit Specialist I

Kimball Midwest, a national distributor of maintenance, repair, and operation products, is searching for a Credit Specialist I for our Columbus, OH location.

As a Kimball Midwest associate, you will experience why we have been recognized as one of the Top Workplaces in Columbus Thirteen years in a row! Our sales revenue growth is dynamic, increasing from $1 million in 1983 to over $500 million today. Throughout all our growth we have kept the family owned and operated culture alive. At Kimball Midwest, you are a name and not a number and we pride ourselves on our unique culture.

Responsibilities

• Partners with the sales force on granting credit approval for customers.
• Resolves orders placed on a credit hold by working with Collections and Sales Representatives when necessary
• Performs credit reference research to establish credit limits through Duns & Bradstreet & Experian Credit reporting agencies, online search sites, and calling references listed on the credit application - Evaluate the credit worthiness of our customers to determine credit limits using High Radius, Dun & Bradstreet, Experian, online tools and credit references.
• Resolves escalated issues related to credit approvals in a timely and professional manner
• Reviews credit exception reports and notifies sales representatives of orders being held via telephone, to decide on whether a release is appropriate based on terms of sales, history of relationship with the customer, recent high credit limit, payment habits, and any history of NSF checks or serious delinquency
• Re-establishes appropriate credit limits to authorize higher credit limit amounts for accounts with increased credit needs
• Prepares and submits credit refund requests to the Credit Manager for refunds for approval for payment
• Processes and provides accounts receivable statements upon requests by customer

Qualifications

• High School Diploma, GED, or equivalent
• Previous credit specialist or similar experience preferred
• Previous MRO experience preferred
• Previous B2B credit experience is preferred
• Previous experience with Experian or similar is preferred
• The ability to perform extensive work over the phone
• Intermediate computer literacy in Microsoft Office applications
• The ability to maintain confidentiality when handling sensitive information
• The ability to read and write small letters and numbers; the ability to make arithmetic calculations; and the ability to understand and follow written and oral instructions
• The successful completion of a ninety (90) day orientation period

Additional Information

This is a Monday- Friday role. The shifts are 8 hours with a rotating schedule between the hours of 8:00am-6:00pm.

We offer a benefits package that includes health, dental and vision insurance, company sponsored life, optional life and disability insurance, Health Savings Accounts and Flexible Spending Accounts, a 401(k) plus match, Tuition Assistance, Paid Parental Leave, Paid Time Off (PTO), a Dress for your Day dress code and paid holidays.

Kimball Midwest is an equal opportunity employer that is committed to a program of recruitment of females, minority group members, individuals with disabilities, qualifying veterans and any other classification that is protected by federal, state, or local law.

We Participate in E-Verify. Participamos en E-Verify.

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