Credit & Collections Specialist

About Justrite Safety Group

At Justrite Safety Group, we're more than just a collection of industrial safety companies; we're a dynamic organization dedicated to protecting people, property, and the planet. Our ever-growing portfolio of companies collaborates to deliver advanced industrial safety solutions that set the standard for excellence.

As our business continues to grow, we continue to look for top talent to join our team as we lead the charge in revolutionizing industrial safety, ensuring that every worker returns home safe, every workplace remains secure, and our environment thrives for generations to come. With Justrite Safety Group, safety isn't just a priority-it's our passion.

The Contribution You'll bring to this Role:

The Collections Specialist has the primary responsibility for serving our Chemical Safety, Jobsite Safety (Checkers) and Facility Safety (NoTrax) businesses. The position ensures timely and accurate payment collection with an emphasis on effective communication, as well as tracking and resolution of short payments.

In this role, you will report directly to the Credit and Collections Manager, setting the stage for your career to soar! This role is your gateway to opportunities for advancement, with the potential to grow within the organization in 3-5 years as you make meaningful contributions to our organizational goals.

About the Team:

As a member of our Finance team, you'll be working with professionals dedicated to excellence and innovation. At Justrite Safety Group, you'll work alongside some of the best in the industry, collaborating on impactful projects that drive business success. Our team values precision, strategic thinking, and a passion for delivering results. Together, we create a supportive and challenging environment where you can grow your skills and make meaningful contributions to the company's financial strength and strategic goals.

What You'll Do at Justrite:

• Responsible for collections across multiple business units and their respective ERP systems with a focus on related KPI's.

• Manage 700+ assigned accounts, low to high dollars.

• Maintain a high volume of daily collection calls and e-mail communications with customer base and record status notes.

• Perform root cause analysis on issues and participate actively in the resolution of those issues.

• Track and analyze short payments while working closely with Customer Service to resolve.

• Recommend accounts for escalation or legal action as appropriate.

• Prepare regular reports on the status of accounts and collection efforts.

• Assists customers with any inquiries or requests that may arise related to invoices and payments.

• Effectively communicate internal issues impacting the collections process with management and key stakeholders.
• Completes additional responsibilities or projects as assigned.

Your Skills and Expertise:

To ensure your success from day one in this role, Justrite requires the following qualifications at a minimum:

• 2-5 years' experience making high volume collection calls, in a fast-paced environment.
• Associate's degree or equivalent work experience.
• Experience managing an abundant aging report.

Additional qualifications that could help you succeed even further in this role include:

• Great energy and "can-do" attitude.
• Creative problem solver with great customer service skills.
• Strong proficiency in Microsoft Excel and Word
• Possess a high sense of urgency and be detail oriented.

Compensation:

The position offers a competitive hourly rate ranging from $22.00 to $24.00.

Actual base salaries will vary and may be above or below the recommended pay range based on factors such as but not limited to location, relevant experience and performance. Additionally, this role is eligible for an annual incentive plan to enhance their overall total compensation package when Justrite Safety Group and their business units achieve annual business and financial targets.

Benefits:

Our benefits package at Justrite Safety Group is designed to be the best in the industry, offering everything you need to support your career and personal well-being. You'll receive a competitive salary paired with an extensive benefits package that includes comprehensive medical, dental, and vision coverage. We provide flexible hours and alternative work arrangements designed to support a healthy work-life balance. These options vary depending on the specific roles and business needs.

Your financial future is secure with our 401K plan, complete with a company match, and you're protected with company-paid short and long-term disability insurance. To ensure you're at your best, we also offer generous paid time off, personal days, and a robust employee wellness program that supports your overall health and happiness. At Justrite, our benefits package is designed to help you thrive both in and out of the workplace.

Why Choose Justrite Safety Group?

As a leading name in the safety industry, Justrite provides a platform where you can collaborate with some of the best professionals in the field, learning from experts and contributing to cutting-edge solutions. The company's commitment to excellence and innovation ensures that you'll be part of a team that is making a real impact. With a strong focus on career advancement, Justrite empowers its employees to thrive both personally and professionally, making it an ideal workplace for those looking to grow their careers in a meaningful and rewarding environment.

Join us and be part of a team dedicated to product excellence and making a positive impact in our company, and in our community!