New

Service Writer

Frank's Supply Company, Inc.
depending on experience - Vacation & Sick leave, Health, Dental & Life Insurance, Company match on 401(k)
United States, New Mexico, Los Lunas
Jul 18, 2025
Frank's Supply Company is a major supplier of construction tools and equipment with our focus on both sales and rental . We currently have an opportunity available for a motivated, career oriented SERVICE WRITER at our Albuquerque, NM location. OBJECTIVE: This position assures that our equipment is properly serviced, repaired and maintained to provide complete customer satisfaction, maximize the branch productivity and insure a safe, productive work environment for our employees. RESPONSIBILITIES: Direct parts and service personnel for best quality and efficiency according to knowledge and proficiency. Interact with the Shop Foreman to insure adequate inventory to support all repairs and sale of parts. Assist the Shop Foreman to insure proper scheduling of repair work of rental equipment according to urgency. Interact with sales department to provide fast service of new equipment sold to customers. Supervise scheduling of repair work for customers according to priority and review work orders for accuracy and profitability. Receive purchase orders, file warranty claims and paperwork. Negotiate with vendors to achieve the lowest pricing available. Maintain service records. QUALIFIED CANDIDATES WILL HAVE: 1 - 3 years experience as a Service Writer or parts sales position preferably in the construction equipment or rental industry. Strong mechanical background, with knowledge of gas and diesel engines, electrical & hydraulic systems helpful. Excellent customer service and problem solving skills. Good computer skills. *EQUAL OPPORTUNITY EMPLOYER VETERANS / DISABLED.*