Program Coordinator, AmeriCorps, Office of Civic and Community Engagement

External Applicants:

Please ensure all required documents are ready to upload before beginning your application, including your resume, cover letter, and any additional materials specified in the job description.

Cover Letter and Supporting Documents:

• Navigate to the "My Experience" application page.

• Locate the "Resume/CV" document upload section at the bottom of the page.

• Use the "Select Files" button to upload your cover letter, resume, and any other required supporting documents. You can select multiple files.

Important Note: The "My Experience" page is the only opportunity to attach your cover letter, resume, and supporting documents. You will not be able to modify your application or add attachments after submission.

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Job Description Summary

Job Description

Essential Functions:

Program Management

• Serves as program manager and point of contact for the Wake Forest University AmeriCorps Program.

• Collaborates across multiple campus systems-including Human Resources, the Office of Research and Sponsored Programs, Grants Accounting, and other relevant departments-to ensure grants are effectively set up, managed, and closed in alignment with Wake Forest University's internal processes and compliance requirements.

• Manages grant and program budgets by tracking expenditures, monitoring spending, and ensuring compliance with reporting requirements. Collaborates with Grants Accounting to submit monthly Periodic Expense Reports (PERs) and support financial audits.

• Develops internal systems to coordinate member files, reporting forms, time sheets, and background check processes.

• Recruits, selects, and trains participants for AmeriCorps Program.

• Manages all aspects of onboarding and exiting of AmeriCorps members, both through AmeriCorps and Wake Forest systems.

• Serves as primary contact for AmeriCorps members, conducting check-in meetings, gauging progress, and supporting members to complete their hours, as needed.

• Coordinates Request for Proposal (RFP) process to select community host sites for AmeriCorps Program.

• Develops and manages partnerships for the AmeriCorps program in the areas of public health, food security, education and nutrition in Forsyth County, NC.

Training and Education

• Designs and facilitates onboarding, orientation, training, and professional development sessions for members.

• Updates Member Handbook and Partner Site Manual, along with necessary member forms.

• Develops materials to assist professional development of members, including workshops, resources, and other educational items.

• Designs and implements program orientation for community host site supervisors.

• Conducts outreach to community leaders to plan professional development series

Evaluation and Reporting

• Conducts site visits and program evaluations for AmeriCorps program.

• Manages member reporting, including submission of time sheets, quarterly and annual reports, and service highlights.

• Develops tools to track and measure performance indicators and outcomes for the AmeriCorps program.

• Writes articles, briefs, annual reports, etc. to share the impact of community engagement programs.

Required Education, Knowledge, Skills, Abilities:

• High School Diploma or GED

• Work experience preferably with AmeriCorps, Public Administration, Social Work, Nonprofit Management, Higher Education, or related field,

• Outstanding administrative skills, including organizational planning and development.

• Knowledge of national service programs.

• Ability to independently plan, manage and meet competing deadlines for multiple projects with minimal supervision.

• Ability to work well with multiple constituencies including AmeriCorps members and community partners.

• Flexible, adaptable and skilled at balancing multiple tasks and works well under pressure.

Preferred Education, Knowledge, Skills, Abilities:

• Direct experience with AmeriCorps or similar federal grant program.

• Experience in developing community-university partnerships.

Additional Job Description

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

Wake Forest seeks to recruit and retain a diverse workforce, and encourages qualified candidates across all group demographics to apply.

Time Type Requirement

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

Equal Opportunity Statement

The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and military or veteran status.

Accommodations for Applicants

If you are an individual with a disability and need an accommodation to participate in the application or interview process, please contact AskHR@wfu.eduor (336) 758-4700.