New

Desktop Technician

TEKsystems
$20.00 - $24.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, New York, Rochester
Jul 19, 2025
Description Official Title: Desktop Technician The YMCA is looking for a desktop technician to come and help with the support of 18 YMCA sites across Monroe County. On a day to day this candidate is going to be responsible for doing hardware set ups, support, and swap outs. They are also going to be responsible for troubleshooting minor software issues from a Windows 10 basis and minor network issues as well. This position will differ from the level I as this candidate will be responsible for creating user accounts within active directory. They will be responsible for owning all O365 issues and they will also handle minor server and networking related issues as well. On top of this, the level II will also serve as the lead on site while the manager is either busy or on the road. Travel will be required for this job. Candidates will need a reliable source of transportation and will be reimbursed for mileage ($0.58.5/mile) ESSENTIAL FUNCTIONS: * Responsible for all desktop technical issues and tracking to resolution using Spiceworks ticketing system. * Responsible for maintaining procedural documentation for both new and existing hardware and desktop software applications. * Manages Microsoft Active Directory and all Microsoft applications. * Works in conjunction with IT Director and Synergy Network Operations Center troubleshooting network issues both hardware and software related. * Responsible for all desktop and related equipment upgrades for both hardware and software applications. * Responsible for wireless technologies, mobile devices, camera systems, copiers, fitness equipment and related equipment. * Follows industry standards regarding security and backups practices. * Assists in needs assessment and/or research for recommendations of new and/or upgrades for any IT projects. * Oversees inventory control of desktop supplies and all network equipment and all related hardware. * Supports Association objectives and goals by demonstrating the YMCA mission and core values. Skills Desktop, Windows 10, Troubleshooting, Active directory, Office 365, Deployment, Hardware, Printers Top Skills Details Desktop,Windows 10,Troubleshooting,Active directory,Office 365 Additional Skills & Qualifications - Server Administration - Network troubleshooting - User Account Creation Experience Level Intermediate Level Pay and Benefits The pay range for this position is $20.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in ROCHESTER,NY. Application Deadline This position is anticipated to close on Jul 31, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.