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Program Coordinator

New York City Department of Transportation
$66,330.00 - $99,528.00
United States, New York, Manhattan
Jul 20, 2025

IN ORDER TO BE CONSIDERED FOR THIS POSITION CANDIDATE MUST BE SERVING PERMANENTLY IN THE TITLE, OR BE REACHABLE ON THE CIVIL SERVICE LIST, OR BE ELIGIBLE UNDER THE 55A PROGRAM.

The New York City Department of Transportation (DOT) provides for the safe, efficient, and environmentally responsible movement of people and goods in the City of New York and maintains and enhances the transportation infrastructure crucial to the economic vitality and quality of life of City residents. DOT is an equal opportunity employer, committed to recruiting and maintaining a diverse workforce in an open and inclusive environment.

DOT's Bike Share & Shared Mobility unit is responsible for planning, oversight, and management of the Citi Bike program, dockless e-scooter and e-bike-share services, and other emerging micro mobility-share services. Citi Bike, New York City's bike share program, currently reaches four boroughs with more than 30,000 bicycles and 2,000 stations and is continuing to grow. The program has become an integral part of NYC's transportation network and in 2024 more than half of NYC's population lives within a 5-minute walk of a Citi Bike station. E-scooter share services have been operating in the East Bronx for several years, and expanded into Eastern Queens in June 2024; the program will grow to as many as 12,000 vehicles later this year.

Under the direction of senior program staff, this candidate will be responsible for: performing tasks required to identify technically viable sites for potential bike share and shared mobility stations including fieldwork, drawing review, permit coordination, and vendor deployment; updating program databases with accurate site information; coordination for temporary events and public safety emergencies, including station deactivation and reactivation, and temporary and permanent station relocations; liaising between DOT, other City agencies, and private contractors regarding matters pertaining to bike share and shared mobility services; conducting inspections of bike share and shared mobility stations and micro mobility-share vehicles; helping to plan expansion of services into new neighborhoods and improvements to existing bike share and micro mobility-share service areas; production of maps using ArcGIS and Adobe Creative Suite and PowerPoint presentations; evaluating system patterns and trends using available data sources including online dashboards and Microsoft Excel; supporting outreach and correspondence tasks; performing difficult and responsible clerical operations; and related duties.

TRANSPORTATION SPECIALIST - 22316

Minimum Qualifications

1. A master's degree in transportation engineering, mathematics, urban planning, architecture, landscape architecture, urban studies, or related physical and social science fields; or

2. A baccalaureate degree in engineering from an accredited college and one year of full-time satisfactory experience performing technical work on roadway transportation and traffic studies and area-wide traffic programs; or

3. A baccalaureate degree from an accredited college and two years of full-time satisfactory experience as described in "2" above; or

4. An associate degree or completion of 60 semester credits from an accredited college and four years of full-time satisfactory experience as described in "2" above; or

5. A four-year high school diploma or its educational equivalent and six years of full-time satisfactory experience as described in "2" above.

SPECIAL NOTE:

In addition to meeting the minimum Qualification Requirements above:

To be assigned to Assignment Level II, the candidate must have an additional year of experience as described in the "Qualification Requirements" listed under "2" above.

To be assigned to Assignment Level III, the candidate must have an additional two years of experience as described in the "Qualification Requirements" listed under "2" above.

Preferred Skills

Experience supporting the planning or oversight of a community based project in a major metropolitan area desired. Strong preference for candidates possessing great attention to detail, experience or demonstrated interest in transportation planning and policy, bike share, and/or cycling ability to work collaboratively and inclusively and effectively communicate with all stakeholders.
55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at https://studentaid.gov/pslf/.
Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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