Senior Analyst, Operations Technology

Are you ready to be part of a company that's not just talking about the future, but actively shaping it? Join The AES Corporation (NYSE: AES), a Fortune 500 company that's leading the charge in the global energy revolution. With operations spanning 14 countries, AES is committed to shaping a future through innovation and collaboration. Our dedication to innovation has earned us recognition as one of the Top Ten Best Workplaces for Innovators by Fast Company in 2022. And with our certification as a Great Place to Work, you can be confident that you're joining a company that values its people just as much as its groundbreaking ideas.

AES is proudly ranked #1 globally in renewable energy sales to corporations, and with $12.7B in revenues in 2023, we have the resources and expertise to make a significant impact as we provide electricity to 25 million customers worldwide. As the world moves towards a net-zero future, AES is committed to meeting the Paris Agreement's goals by 2050. Our innovative solutions, such as 24/7 carbon-free energy for data centers, are setting the pace for rapid, global decarbonization.

If you're ready to be part of a company that's not just adapting to change, but driving it, AES is the place for you. We're not just building a cleaner, more sustainable future - we're powering it. Apply now and energize your career with a true leader in the global energy transformation.

This role will assist in the design, construction, and maintenance of AES Clean Energy's technology systems, including Energy Management, SCADA, Telecommunications, and various other systems critical for monitoring and controlling power generation operations.These managed assets are critical for electrical grid operations. These duties require a wide variety of knowledge in hardware, software, generation operations, networking systems, firewalls, security, power system modelling, remote field devices, and other technology involving new and existing legacy systems, along with supporting the AES Digital Strategy. This position offers an excellent opportunity to develop additional skills in a range of technologies and gain hands-on experience with both new and legacy systems.

Key Responsibilities:

System Configuration and Maintenance: Assist in configuring, installing, operating, troubleshooting, and maintaining servers, storage arrays, network devices, and software to ensure the reliable operation of the power grid.

On-Call Support: Participate in on-call rotation to provide support for resetting remote services, user passwords, troubleshooting ISP outages, and other system-related issues. Ensure prompt response, adherence to established procedures, and thorough documentation.

Technology Integration: Collaborate with various internal teams to apply technology solutions that enhance business practices, protect assets, and improve customer service.

Cross-Functional Interaction: Engage with co-workers, vendors, and representatives from other organizations to gather and disseminate information, resolve conflicts, set priorities, and complete projects within time and budget constraints.

Documentation and Evaluation: Create diagrams and documentation for IT configurations, evaluate new products and services from vendors, and ensure alignment with regulatory and cybersecurity requirements.

Compliance: Maintain knowledge of federal, state, and local laws and regulations to ensure compliance. Actively support AES Cybersecurity and NERC CIP compliance requirements.

Qualifications:

Education: Bachelor's degree in Computer Science or a related field.

Technical Skills: Experience with virtual environments, network fundamentals, hardware, and software. Understanding of VMWare, Hyper-V, Windows Server, and networking design including VLANs and subnetting is desirable.

Critical Thinking: Strong problem-solving skills with the ability to independently troubleshoot and address issues based on prior experience.

Communication: Effective written and verbal communication skills.

Travel: Ability to travel up to 50% as required.

On-Call Commitment: Availability to participate in on-call support one week per month for 24/7 operations.

Experience: 2 to 5 years of experience in operational technology.

Certification: Ability to qualify for a Transportation Worker Identification Credential (TWIC).

Safety: Ability to wear personal protective equipment (PPE) including steel-toe boots, hard hats, and other required safety gear.