Team Lead - DHS

As a Team Lead, you deliver world-class service within assigned teams, leading to account growth. This role is critical to ensuring consistent support for team ceremonies and delivery coordination within our Biometric Information management System (BIMS) program. You will coach and mentor junior team members, sharing the skills and best practices you have developed throughout your experience. Your role is pivotal in ensuring high performance, fostering team development, and driving successful project outcomes that contribute to the growth and reputation of the organization.

A successful candidate in this role can independently operate with minimal support from their leadership in day-to-day tasks and decision-making. This team lead will impact Fearless' customers by:

• Delivering exceptional service, identifying new business opportunities, and maintaining high levels of customer satisfaction.
• Leading teams to consistently meet project milestones, ensuring compliance, quality, and the successful implementation of solutions.
• Cultivating a culture of excellence, ensuring accountability, continuous improvement, and skill development within the team.
• Acting as a strategic advisor to customers and stakeholders, guiding decisions that align with the organization's mission and long-term goals.

• Ensure that Fearless positively impacts our customers' missions and the lives of the people they serve by consistently delivering world-class products and services on time and within budget.

Domain Expertise

• Apply knowledge of government procurement rules and regulations to ensure successful project execution and compliance with all contractual obligations.
• Engage with contracting officers and acquisition professionals to ensure that projects meet all federal requirements and standards.

• Lead one large or up to three small teams, ensuring successful project delivery in line with government contracting requirements and best practices.
• Mentor and coach junior team members, sharing expertise and best practices to build their skills and competencies.
• Conduct performance reviews, manage team resources, and drive continuous improvement to enhance team performance and outcomes.
• Use metrics and data analysis to track team progress, allocate resources effectively, and ensure alignment with project goals.
• Apply project management principles to plan, execute, and close government projects, ensuring compliance with federal regulations, budget adherence, and timely delivery.
• Address challenges and obstacles within projects, developing and implementing solutions that align with strategic goals.
• Coordinate with stakeholders to define project requirements, scope, and deliverables, ensuring clarity and alignment with organizational objectives.

• Build credibility as a subject matter expert within the customer's organization, influencing stakeholders at all levels to support strategic initiatives.
• Advocate for the organization and team members, promoting buy-in for proposed solutions and strategies.
• Engage with senior stakeholders to identify current and future business challenges, guiding technical solutions and organizational strategies.
• Stay informed about emerging technologies and their application to business processes, ensuring that proposed solutions meet organizational requirements.
• Advise on technical solutions, ensuring they integrate with related organizational processes, systems, and initiatives.
• Collaborate with business partners to overcome implementation obstacles, providing ongoing support to ensure effectiveness.

• Monitor and nurture existing accounts, identifying opportunities for up-selling and cross-selling to drive account growth.
• Actively engage with clients to ensure satisfaction, resolve issues, and counter competitive threats, building strong, long-term relationships.
• Use domain expertise to inform clients of new solutions and technologies that align with their business needs and strategic direction.

Technical Skills:

• Deep understanding of government contracting, including federal regulations, procurement processes, and compliance requirements.
• Strong project management skills, with experience in planning, executing, and closing government projects.

Strategic Thinking & Problem-Solving:

• Ability to evaluate business challenges and define technical solutions that align with strategic objectives.
• Strategic advisor skills, with the ability to guide teams in innovative, effective solutions.

Communication & Influence:

• Excellent communication skills, capable of articulating complex ideas to diverse audiences.
• Ability to build credibility, influence stakeholders, and advocate for strategic initiatives within client organizations.

Leadership & Team Management:

• Experience in managing, coaching, and developing high-performing teams focusing on achieving results.
• Strong ability to manage resources, budgets, and team performance metrics effectively.

Account Growth & Relationship Management:

• Proven track record of growing and maintaining accounts, leveraging technical expertise to identify expansion opportunities.
• Skilled in building and maintaining solid relationships with customers, stakeholders, and partners.

• Scrum Master Certification (Required)
• Prior knowledge of the Biometric Information Management System (BIMS) program preferred

Physical Requirements:

Ability to sit for extended periods while working on a computer or during meetings.

Must be able to travel occasionally to client sites or company meetings.

Ability to communicate effectively via phone, email, and in-person, requiring clear speech, listening, and written communication skills.

Ability to move within an office environment, including reaching for files, using office equipment, and occasional light lifting (up to 10 pounds).

Life at Fearless

We're a digital integration consultancy on a mission to build a better tomorrow. At Fearless, we combine technology, people, and organizational development to solve meaningful problems. Through iterative development, we deliver smart, user-friendly solutions that make tech work better-for everyone.

But great tech is just part of the story. What really makes us Fearless is our Purple Culture.

What Makes Us Purple?

Being Purple means you:

• Are valued as a whole person-not just a job title
• Get matched with work that plays to your strengths and passions
• Are supported by coaches, not micromanagers
• Have the autonomy and clarity to make decisions and drive impact
• Join a community that celebrates equity, curiosity, and innovation
• Do work that matters-every day

We believe in flexibility, growth, and balance. Our benefits and culture are designed to support you in doing your best work-while making space for what matters to you outside of it.

We're proud to be an equal opportunity employer. At Fearless, we're building a workplace that welcomes and respects everyone-across race, gender, age, religion, identity, background, and ability.

Compensation at Fearless

Fearless is committed to providing a competitive compensation package that will meet your current and future needs. Our philosophy is aimed at rewarding team member contributions, supporting long-term financial growth and security, and overall well-being.

We believe in paying people fairly, so we've established a compensation model aimed to ensure everyone at Fearless - regardless of race, ethnicity, gender, sexual orientation, disability, religion, age, nationality, or willingness/ability to negotiate - is consistently paid fairly based on alignment to the needs and requirements of the role.

The salary range for this position is:

Minimum Salary: $102,540

Salary Midpoint: $133,302

Maximum Salary: $164,064

Hiring Range: $102,540 - $112,000

Benefits at Fearless

At Fearless, we take care of our team-because when you're supported, you can do your best work. We offer a flexible, family-friendly environment with benefits designed to support your health, growth, and life outside of work.

For Full-Time Team Members (Starting Day One):

• Flexible, life-friendly schedules
• 100% coverage for our medical HSA plan + HSA contributions
• Dental & vision covered 100% for you and your dependents
• Competitive premiums for HMO/PPO and dependent coverage
• 401(k) with 4% match & immediate vesting
• Paid Parental Leave and 12 weeks paid FMLA
• Generous PTO, 11 Federal Holidays, a Birthday Holiday, and Sick Leave
• Up to 15 days for Jury Duty and Bereavement Leave
• Education, wellness, and tech allowances
• Referral bonus: $6K-$12K for each successful referral
• Pet insurance & discount plans
• Employee Assistance Program (EAP)
• Legal support, life insurance, disability coverage

Part-Time & Interns:

• 8.75 days of safe & sick leave annually
• Eligible for our 401(k) plan with employer contributions

Reasonable Accommodations

Fearless is committed to providing reasonable accommodations for applicants and candidates with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please contact the Human Resources Department at hr@fearless.tech.

So, What's Next?

We've refined our hiring approach to make sure every team member is a great fit for Fearless-and that we're a great fit for you, too. If there's alignment, we'll reach out to kick off the interview process. Depending on the role or project, your experience may vary slightly, but it typically includes:

Introductory Interview

You'll connect with a recruiter to:

• Build rapport and get to know each other
• Review your experience and skills
• Talk through salary expectations and role details
• Set expectations for the rest of the process

Skills + Business Fit Interview

This is where we dig deeper to:

• Review findings from any technical assessments
• Walk through situational and values-based questions
• Explore how your approach aligns with Fearless culture and project needs

Some roles may also include customer interviews based on specific project requirements in addition to background check and security clearance requirements.