Implementation Engineer Lead - Process Focused (Manhattan WMS/OMS)

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us?

ABOUT CEVA LOGISTICS
CEVA Logistics provides global supply chain solutions to connect people, products, and providers worldwide. We are supply chain experts, and our team of approximately 98,000 employees across more than 1,000 facilities in 160 countries makes us one of the largest logistics companies in the world. Through our commitment to excellence, we offer end-to-end, customized solutions in both Contract Logistics and Freight Management.

As part of CEVA's multi-year deployment of Manhattan WMS and OMS platforms across our North American 3PL warehouse network, we are seeking an experienced Implementation Engineer Lead - Process Focused to manage and guide a team of Implementation Engineers. This leader will ensure process standardization, configuration integrity, and deployment consistency at each operational site.

YOUR ROLE

As the Implementation Engineer Lead - Process Focused, you will manage a team of engineers responsible for defining, documenting, and deploying process-based configurations of the Manhattan WMS and OMS platforms. You will act as the central coordination point between business requirements, system capabilities, and operational execution-ensuring scalable, repeatable deployments across multiple warehouse operations.

WHAT ARE YOU GOING TO DO?

Team Leadership & Oversight

• Lead, mentor, and manage a team of Process-Focused Implementation Engineers across concurrent deployment efforts.
• Oversee prioritization of engineering workstreams, ensuring project deadlines and quality standards are met.
• Conduct regular team reviews to assess deliverables, escalate issues, and optimize resource allocation.
• Develop and enforce standards for SOPs, process documentation, and system instruction sets across the program.

Process Design & System Integration

• Guide your team in translating warehouse and order management operational processes into Manhattan Active system configurations.
• Provide leadership and subject matter expertise on best practices for process design, testing, and documentation.
• Ensure consistency in implementation approaches across different customers and warehouse types.
• Serve as the escalation point for complex configuration or process issues during implementation.

Cross-Functional Collaboration

• Collaborate closely with Super User Team Managers, Deployment Project Managers, and the Training team to align implementation efforts.
• Support the integration of Manhattan WMS/OMS systems with customer IT and automation platforms.
• Represent the engineering team in governance meetings, deployment planning, and issue resolution forums.

Continuous Improvement & Scalability

• Drive the development of a centralized library of standardized, validated process flows and SOPs for future deployments.
• Identify opportunities to improve efficiency, reduce rework, and streamline process documentation.
• Capture and apply lessons learned from each deployment to improve team capabilities and tools.

WHAT WE ARE LOOKING FOR?

Education & Experience

• Bachelor's degree in Industrial Engineering, Logistics, Supply Chain, or a related field.
• 6+ years of experience in warehouse operations, logistics process design, or systems deployment.
• Minimum 3+ years of direct experience with Manhattan WMS and/or OMS platforms (Active or WMOS).
• Prior experience managing teams or leading process/engineering workstreams in large-scale deployments.
• Background in 3PL or high-volume distribution environments preferred.

Skills & Competencies

• Strong leadership skills with the ability to inspire and guide technical contributors.
• Expert-level process mapping and documentation capabilities.
• Solid understanding of Manhattan WMS/OMS modules and how they support operational processes.
• Excellent problem-solving and communication skills across functional and technical audiences.
• Proficiency in Visio, Lucidchart, Confluence, Microsoft Office, and related tools.
• Ability to travel as needed to support project execution across North America.

WHAT DO WE HAVE TO OFFER

• Competitive compensation and travel support.
• Full benefits package including medical, dental, vision, and life insurance.
• 401(k) with company match.
• Generous PTO and paid holidays.
• Opportunities for leadership growth within a global logistics transformation initiative.

Location:
Remote / 50-75% Travel Required (North America)

ABOUT TOMORROW
At CEVA Logistics, we empower leaders who think big and act boldly. If you're ready to lead one of the most ambitious WMS/OMS deployment programs in the logistics industry, we invite you to bring your expertise and energy to CEVA.

Join CEVA for a rewarding career where your vision can shape the future of supply chain.

#LI-JS1

CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.

Information provided is true and accurate.False statements or information will result in the application voided.

Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage.

Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.

Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.

401(k) with company match.

Flexible Paid Time Off programs including company paid holidays.

Tuition reimbursement program.