DIC Scheduling Associate-PER DIEM

1. Job Description

Job Responsibility

• Communicates with patients and gathers pre-appointment information.
• Screens patients to ensure physical and safety requirements for specific procedure/testing are met.
• Obtains various pre-appointment patient test results, as required.
• Schedules appointments/procedures and enters information into department computer system.
• Reviews availability and geographic proximity of various DIC sites to provide optimal appointment scheduling.
• Utilizes knowledge of various equipment capabilities and restrictions to ensure appropriate scheduling of procedures / tests.
• Prioritizes schedule with consideration of needs / preferences of multiple physicians and departments.
• Communicates appointment time, place and provides detailed preparation instructions to patient.
• Responds to and resolves patient questions and issues, as needed. Informs management of complex scheduling issues, as needed.
• Collects and distributes needed information, records and reports, as required.
• Performs related duties as required

Job Qualification

• High School Diploma or equivalent, required.
• Previous customer service experience, required.
• Working knowledge of computer applications, required.
• Data entry skills (80 keystrokes per minute), required.
• Medical terminology knowledge, preferred.
• Ability to communicate effectively.

*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).