Sales Tax Technology Manager

Your Journey at Crowe Starts Here:

At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you're trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That's why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.

Job Description:

As a Sales Tax Technology Manager at Crowe LLP, you will lead client engagements focused on automating and improving sales and use tax (SUT) and value-added tax (VAT) processes. In this role, you'll manage end-to-end implementations of leading tax automation platforms integrated with ERP and e-Commerce systems like Microsoft D365, NetSuite, QuickBooks, Acumatica, Shopify, and Stripe.

You'll serve as the primary liaison between clients, internal teams, and software vendors, translating complex tax requirements into scalable, automated solutions. You'll guide testing and troubleshooting, provide training, and support business development efforts. A passion for process improvement, technical leadership, and exceptional client delivery is essential.

Key Responsibilities

• Lead sales and use tax (SUT) and VAT automation projects using platforms such as Avalara, Vertex, and ONESOURCE
• Oversee tax engine configuration, ERP integration, data mapping, and testing within systems like Microsoft D365, NetSuite, QuickBooks, Acumatica, Shopify, and Stripe
• Facilitate cross-functional discussions with Tax, IT, Procurement, Master Data, and Sales teams to align technical and business requirements
• Direct testing, troubleshooting, and error resolution efforts across ERP and tax platforms
• Deliver documentation including business requirements, system design, configuration specs, and test plans
• Present internal and client-facing training on indirect tax automation tools and processes
• Mentor, guide, and review work for staff and senior associates on project teams
• Participate in sales meetings, proposal development, and scoping sessions with prospective clients
• Build and maintain internal and external relationships as a subject matter expert in indirect tax technology
• Contribute to project billing, administrative tracking, and engagement profitability
• Stay current on indirect tax automation trends, technologies, and regulatory changes

Qualifications:

• Bachelor's degree in Accounting, Finance, or related field (Master's or MBA a plus)
• CPA, CMI, JD/LLM, or similar designation required
• 5+ years of sales and use tax experience in public accounting, consulting, or industry, with 2-3+ years focused on tax technology
• Deep experience with at least two major tax automation platforms (e.g., Avalara, Vertex, ONESOURCE)
• Strong familiarity with ERP environments including Microsoft D365, NetSuite, QuickBooks
• Proficiency with reporting and transformation tools such as Alteryx, Power BI, and Tableau (preferred)
• Exceptional project management and leadership skills; ability to manage multiple clients and priorities
• Strong interpersonal skills and experience presenting to both technical and non-technical audiences

We expect the candidate to uphold Crowe's values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.

Our Benefits:
Your exceptional people experience starts here. At Crowe, we know that great peopleare what makes a great firm. We care about our people and offer employees a comprehensive total rewards package. Learn more about what working at Crowe can mean for you!

How You Can Grow:
We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!

More about Crowe:
Crowe (www.crowe.com) is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country's best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world.

Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Crowe LLP does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge.

Crowe will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. Please visit our webpage to see notices of the various state and local Ban-the-Box laws and Fair Chance Ordinances, where applicable.