Community Director (Multiple Positions)

The Community Director (CD) reporting to an Assistant Director for Residential Districts or to a Program Manager is a member of the Residential Education team. This individual provides residents and student-staff living in the dorm with support and leadership, promotes a positive community, educates about residential community standards, and provides crisis response and management. Depending on the assigned community, the Community Director may supervise a Graduate Community Director or work with an Assistant Community Director to co-administer daily activities.

This is a twelve-month fiscal (year-round), live-in staff position, 40-hour a week and will require evening and weekend commitments. Serves on a 24/7 duty rotation that provides crisis response management.

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to UA recreation and cultural activities; and more!

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COMMUNITY DIRECTOR RESPONSIBILITIES:

Supervision

• Manage building communities ranging from 60-1000 residents: 6-26 Resident Assistants, and possibly a Graduate Community Director, Lead RA, and/or Office Assistant.
• Facilitate individual one-on-one meetings with supervisees to engage in ongoing professional and community development, review student and facilities concerns, and evaluate staff.
• Oversee weekly staff meetings to review Wildcat Living Curriculum, departmental notices, student and facilities updates, and ongoing training.
• Administer staff selection and evaluation processes.
• Aid in the development and execution of departmental trainings around interpersonal communication, relationship building, conflict mediation, crisis management, and cultural competency skills.

Community Development

• Develop positive working and living environment for staff and students.
• Implement and evaluate Wildcat Living Curriculum, emphasizing Pillars of Personal Growth, Connection, Responsibility, and Cultural Understanding.
• Form connections with and offer support to staff and students.
• Work collaboratively with maintenance and custodial staff to attend to student work requests, damage, and facilities emergencies.
• Facilitate student connection and referrals to university departments for personal and academic support.
• Meet regularly with and provide feedback to the residence hall Desk Manager and Coordinator for Desk and Summer Operations.
• Coordinate with campus partners to support and further develop Theme Communities (as applicable).

Advising

• Advise Hall Council student leaders and oversee the development of their leadership and advocacy skills.
• Attend Hall Council meetings and support student social events and initiatives.
• Support the student voice through supporting the Residence Hall Association and the National Residence Hall Honorary.

Behavioral Education Management

• Provide crisis intervention and resources to residents and staff in need.
• Educate residents about Housing & Residential Life Policies and Procedures, University Code of Conduct, regulations, rights and responsibilities.
• Serve as conduct hearing officer and facilitate meetings to promote opportunities for student accountability and reflection.
• Participate in a campus-wide on-call duty rotation.

Administration and General Expectations

• Perform a variety of administrative duties including, but not limited to assessments, reports, occupancy and budgetary management, purchasing and processing receipts, and payroll, health and safety checks, facilitating residence hall opening and closing.
• Attend weekly Residential Education or district team meetings and participate in ongoing departmental trainings and workshops.
• Serve on department committees and represent Housing & Residential Life to university committees as assigned.
• Assist with August move-in activities.
• Support of summer operations which could include summer conferences, special projects, orientation housing, summer dorm supervision, and general departmental support.
• Perform related duties as assigned or required to meet Housing & Residential Life and University goals and objectives.

KNOWLEDGE, SKILL & ABILITIES:

• Knowledge and understanding of various populations that may have differing perspectives and needs.
• Interpersonal relationship and communication skills.
• Strong ability to effectively lead teams of students.
• Proficiency with Microsoft Excel, Outlook, Power Point, Word, Teams and Zoom.
• Ability to participate as a positive team player.
• Strong written and oral communication skills.

• Master's degree in Higher Education Administration, Student Personnel Administration, Counseling, or a related field upon employment and 1 year of residential experience at the full-time level OR a combination of equivalent experience.
• Evening and weekend work required.

• 2 years of residential experience.
• Experience in all the following areas: supervision, advising student groups, conduct adjudication, crisis management/duty, and administrative responsibilities.
• Experience working in residence life or related area.
• Experience working with multifaceted populations.
• Experience supervising and/or advising students.
• Cell phone and/or remote connectivity.