Parts Person IV (502-CMD)

Job purpose

Perform all aspects of tasks associated with inside sales of products and services that meet the requirements of WPI customers.

Duties and responsibilities

• Take customer orders or quotes by phone, fax, e-mail, or walk-in.
• Great customer service
• Takes a leadership role in training Parts I, II & III
• Research and update information supplied by the vendors.
• Review buyout purchases and confirm follow-ups
• Review and resolve reports
• Assist with inventory control on stock levels and returns
• Assist Parts Manager with monthly sales forecast.
• Attend training classes to increase product knowledge.
• Perform other duties as assigned.

Qualifications

• Must have at least 5 years of previous experience.
• Must High School Diploma or equivalent.
• Some mechanical background or knowledge preferred.

Knowledge, Skills, and Abilities

• Must meet goals and objectives set forth by the company.
• Must have ability to maintain confidential information.
• Must be computer literate and proficient in a Windows based environment.
• Must be dependable and work independent.
• Must maintain good client relations.
• Must have the ability to effectively operate various types of office equipment (fax, scanner, printer copier, etc.).
• Must have the ability to effectively operate forklift.

WPI is an EEO/AA (equal opportunity/affirmative action) institution and does not discriminate on the basis of sex, age, race, color, religion, physical or mental disability, creed, national origin, veteran status, sexual orientation, genetic information, gender identity, or gender expression in the programs or activities which it operates.

En Espanol

WPI es una institucio n EEO/AA (igualdad de oportunidad/accio n afirmativa) y no discrimina en base al sexo, edad, raza, color, religion, discapacidad fisica o mental, credo, origen nacional, estatus veterano, orientacio n sexual, infomacio n genetica, identidad de genero, o expresio n de genero en los programas o actividades los cuales opera.