The Director of Residential Learning Communities is responsible for leading and managing the overall operation and administration of the Residence Hall Program, which houses approximately 1500 students and is integral to recruitment and retention efforts. Responsibilities include: supervision of professional, graduate and undergraduate staff members; oversight of selection, training and evaluation of staff; departmental strategic planning and assessment; development and implementation of all Residential Learning Communities policies and procedures; participation in student conduct system, oversight of all aspects of housing operations, including departmental budgets, programming and room assignments; coordination with Facilities on facility management; addressing individual student and parent needs and concerns; and participation in Director on Duty on-call rotation.
Salary:$61,610.64-$65,158.12
Essential Functions:
- Staff Supervision and Training:
- Recruit, supervise, train and evaluate up to six full-time staff
- Oversee the recruitment, supervision, training and evaluation for professional staff and undergraduate Resident Assistants
- Oversee the development and implementation of professional staff development and training programs for all Residential Learning Communities staff
- Facilitate Residential Learning Communities staff meetings and weekly supervisory meetings with individual staff
- Emergency Response Team Membership:
- Participate in rotating on-call schedule for university campus community
- Unless on vacation, on call 24/7; expected to maintain a working cell phone
- Residence Life Policies:
- Serve as administrative hearing officer when assigned to review conduct cases with residence student violations
- Assist in processing incident reports and distribute to residence life personnel as necessary
- Update, develop and implement all Residential Learning Communities policies and procedures
- Facilitate the development of an environment that stimulates student responsibility and accountability within the residence hall and university community
- Develop educationally based sanctions for resident students to align with goals of institution
- Educate resident students about and enforce the University Policies and Guidelines, Residential Community Standards, and the Student Code of Conduct
- Update, develop and implement all Residential Learning Communities policies and procedures.
- Facilitate the development of an environment that stimulates student responsibility and accountability within the residence hall and university community.
- Develop educationally based sanctions for resident students to align with goals of institution.
- Educate resident students about and enforce the University Policies and Guidelines, Residential Community Standards, and the Student Code of Conduct
- Student Needs and Concerns:
- Assist students and families with special housing needs and general concerns
- Resolve issues that arise related to housing and general concerns
- Coordinate with the Dean of Student Experience on resident student conduct issues and student concerns asneeded
- Serve on University Care team, supporting behavioral and academic success of students
- Oversee the Residential Learning Communities' participation
- Residential Education and Programming Initiatives:
- Lead department and work collaboratively across the university to build communities with programming and vision to grow and expand in new directions
- Develop residential curriculum with learning objectives
- Oversee all programming and residential education curriculum
- Create a residential community that embraces and promotes diversity and inclusion where all feel welcome and supportive
- Cultivate High Impact Practices including Living Learning Communities and the Sunday series programming initiative
- Connect education and programming to the University's retention goals
- Student Experience and University Initiatives:
- Serve as a member of university and divisional committees as requested
- Actively participate in Student Experience Directors meetings
- Attend and actively participate in campus activities and programs
- Actively participate in Student Experience professional staff development programs
- Maintain Quality Relationship with Other Areas:
- Work with admissions on showcasing residence halls and residential living to perspective students.
- Coordinate with Facilities on the maintenance and renovation of all residence hall and special interest housing facilities to maintain positive, safe, and healthy living environment
- Support Welcome Week programming initiatives
- Coordinate with the Director of HEOP and Center for Advising on retention initiatives and other first-year programs
- Works closely with the Facilities department to determine needs and prioritization for repairs and refurbishment of the residence halls
- Coordinate with the Chief of Public Safety regularly and as needed
- Maintain collegial and professional relationships with other areas as required to establish a healthy community for students and staff
- Participates in the coordination of summer utilization of the residence halls as well as the planning, resourcing and execution of departmental opening and closing operations.
- Assessment:
- Create learning outcomes and implement and evaluate programs to achieve and assess outcomes
- Administer a minimum of one major survey annually to assess residence hall satisfaction and residential learning outcomes
- Administer Residential Learning Communities professional and undergraduate staff evaluations
- Occupancy management, reporting, and projections, particularly related to retention
- Other:
- Positive and professional demeanor is necessary
- Serve as university contact/liaison with outside vendors, such as for laundry
- Administer Residential Learning Communities budgets and payroll
- Serve as point person and administrator on-site for emergencies involving residence halls
- Oversee the preparation of Residential Learning Communities informational materials and social media
- Policy development and implementation
- Embrace and promote diversity and inclusion and provide community where all feel supported
- Actively participate in professional associations, such as ACUHOI, NASPA, etc.
Other Duties & Responsibilities:
- Supports and assists in creating intersections for faculty, staff and students that will assist in transforming people's lives
- Supports and assists in creating an evolving culture of mentoring and rich engagement opportunities forfaculty, staff, and students
- Maintains a commitment to diversity, equity and inclusion and a high degree of cultural competence and respect for a wide range of identities and experiences, therefore welcoming and supporting all faculty, staff and students and expanding access to the AU experience
- Serve as Campus Security Authority with regard to Clery Act reporting
- Maintains a safe working environment within and around their facilities and associated equipment and supplies including, but not limited to, obtaining Safety Data Sheet {SDS) information pertaining to any hazards associated with their work environment
- Participates in all required assigned training, including safety training and will comply with safety rules, regulations, and protocols
- Effective written and oral communication skills
- Contributes to the overall success of the University by performing other duties as assigned
Qualifications-Education & Experience, Knowledge, Skills & Abilities:
- Formal Education:
- Master's Degree in Student Affairs, Counseling, Education or related field required
- Experience:
- Progressive experience in a Residential Learning Communities office, including three years above the RD level.
- Additional Knowledge/Skills:
- Demonstrated written and verbal communication skills
- Public speaking and presentation skills
- Interpersonal skills
- Uunderstanding of student development theory and leadership theories
- Development and assessment of co-curricular programming
- Effective interactions with multiple constituencies
- Staff recruitment, training and supervision
- Budgeting
- Proficiency with technologyapplications, including housing and student conduct software and reporting; manage housing numbers, contracts and projections
- Flexibility and adaptability
- Well organized and able to work under pressure with multiple deadlines in an ever-changing; fast-paced environment
- Time management skills with ability to effectively prioritize work
- Student-centered approach
- Crisis intervention and management
- Emergency response
- Good judgment and decision making
- Leadership and ability to develop a vision
- Ability to multi-task and follow through on projects
- Conflict resolution, mediation and problem-solving skills to resolve complex, multifaceted, and sometimes emotionally-charged disputes to assist parties in reaching agreement
- Ability to maintain confidential information involving privacy and discretion
- Understanding of the connection of Residential Learning Communities to student retention
Physical Demands & Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Personal Protective Equipment must be worn when required. A respiratory function test and the ability to use respirators may be required. Stairs and uneven surfaces may be present; artificial lifts, etc. may or may not be available. The position may require the incumbent to walk outdoors in all types of weather to other buildings or offices located on the campus. The Campus is located in an area that contains numerous hills and slopes and may not always be fully accessible for mobility impaired individuals.
About Alfred University
Lighting the way for students since 1836."We've always been a place for makers, especially those who make the future. Our commitment to independent thinking, creativity, academic rigor and community have made us a unique kind of leader since 1836."
Alfred University {AU) was founded on principles of social justice in 1836 by liberal, independent thinkers who placed high value on education for all citizens. The University has retained and built upon the strong values of its founders, developing as an institution of national and international renown that is responsive to the needs of contemporary society while remaining consistent with the spirit of its origins. Alfred University is the second oldest coeducational college in the United States as well as one of the earliest nineteenth century colleges to have enrolled African American and Native American students. It has a long-standing history of educating socially conscious students who make a difference in their professions and their communities.
Over the course of the twentieth century, Alfred University evolved into a complex institution offering a full range of programs in the liberal arts and sciences, art and design, engineering, business, education, counseling, and school psychology to its nearly 2,000 undergraduate and graduate students that live, learn, and play on a 232-acre campus located in an idyllic, creative valley in Western New York. To learn more, visit alfred.edu.
Alfred University actively subscribes to a policy of equal employment opportunity, and will not discriminate against any employee, student or applicant because of race, age, sex, color, sexual orientation, gender identification or expression, physical or mental disability, religion, ancestry or national origin, marital status, genetic information, military or veteran status, domestic violence victim status, criminal conviction status, political affiliation or any other characteristic protected by applicable law.
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Alfred University
Aug 09, 2025