Billing Operations Analyst

The Billing Operations Analyst will be reporting to the Director of Revenue Assurance and will be responsible for ongoing billing operations optimization and financial reconciliation support.

A Billing Operation Analyst position is available for an ambitious and driven professional who is interested in providing hands-on reconciliations and optimization support across multiple functions on the billing team and learning the telecommunication industry's ins and outs.

The right candidate will possess excellent analytical and decision-making skills, proficiency in Access DB and SQL query design, and a passion for data analysis. Billing Operation Analyst will experience a sense of teamwork by partnering with multiple departments to provide internal and external customers with exceptional support on billing-related requests.

Core duties and responsibilities include the following: other duties may be assigned.

• Data query development and data engineering.
• Audit the data between billing, operational, and provisional systems for existing services and populate templates for data updates.
• Data integrity management on processed orders.
• Billing Inbox enquiries, ownership, and maintenance.
• Purchase orders review and sign.
• Understand policies, procedures, and practices surrounding orders and invoicing in the telecom industry.
• Day-to-day team support on data issues between systems.
• Order Entry in the Billing System.
• Order Entry in Salesforce.com.
• Report creation in Salesforce.com with calculated formulas.
• Month-end support across multiple billing functions.
• Assisting the director of revenue assurance with any ongoing projects and data reconciliation audits.

• Bachelor's/or Master's degree (completed or in progress) with significant coursework in Accounting, Finance, Data Analysis, Data Science, or Business.
• Exceptional Excel and Data management skills
• Strong financial & analytical skills: ability to define problems, collect data, identify variances and outliers, establish facts, and draw valid conclusions.
• Knowledge and practical experience in Access DB and SQL query design
• Aptitude and desire to be a part of a highly dynamic, fast-growth environment
• Ability to adapt to change quickly and manage a high-volume workload efficiently and effectively.
• Excellent communication, interpersonal, organizational, and time management skills.
• Ability to work extended hours (some evenings and weekends, when necessary) and achieve results in a deadline-driven environment.
• Extreme attention to detail and a passion for data.
• High energy self-motivator with a strong work ethic and ability to multitask.
• Strong sense of teamwork and mentoring highly desired, with a drive for learning and growth.