Manager, Copy

Be part of an amazing story.

Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Manager, Copy is a strong conceptual thinker who develops unique ideas and crafts thought-provoking stories that bring the brand strategy to life. With sharp editorial instincts and a keen eye for detail, they translate complex concepts into clear, engaging copy that resonates with the customer. As a leader, they inspire the copy team to take creative risks, elevate the work, and produce strategic, persuasive messaging that strengthens brand narratives. Curious and innovative, they thrive in collaborative environments and embrace the healthy debate needed to create exceptional work. The ideal candidate has editorial writing experience in the fashion and home categories within an agency, publishing, or brand setting.

What You Will Do

• Collaborate with creative peers and cross-functional partners to build strong relationships, develop integrated strategies, and deliver fresh, cohesive creative solutions across marketing platforms.
• Translate business objectives and customer insights into compelling storytelling that drives engagement and inspires action.
• Lead concept development for editorial campaigns and key brand initiatives.
• Ensure all content aligns with brand voice, tone, and messaging guidelines.
• Monitor industry trends, cultural conversations, and competitor activity to keep content relevant and forward-thinking.
• Mentor copywriters by providing guidance, feedback, and support to strengthen their work.
• Motivate the team to pursue creative excellence and innovation while meeting productivity and performance standards.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
• In addition to the essential duties mentioned above, other duties may be assigned.

Skills You Will Need

Conceptual & Strategic Thinking - Strong ability to develop original, brand-aligned creative concepts and translate complex ideas into compelling storytelling that supports business goals and customer engagement.

Editorial Writing & Storytelling - Skilled in crafting clear, engaging, and persuasive content with a consistent voice across platforms, particularly in the fashion and home categories.

Leadership & Team Development - Experienced in mentoring copywriters, motivating creative teams, and fostering a culture of innovation, collaboration, and excellence.

Cross-Functional Collaboration - Builds trust and strong partnerships with creative peers, marketing, and cross-functional stakeholders to develop integrated strategies and aligned creative solutions.

Presentation & Communication - Confident communicator who effectively presents ideas and creative work to senior leadership and stakeholders in a clear and compelling manner.

Industry & Consumer Insight - Passionate about understanding consumer behavior, digital trends, and cultural conversations; applies insights to create relevant and resonant content.

Project & Time Management - Demonstrated ability to manage multiple projects and meet deadlines in a fast-paced, dynamic environment with strong organizational and prioritization skills.

Tools & Technical Proficiency - Proficient in Adobe Creative Suite, Microsoft Office, and Figma; able to think both creatively and technically in developing and executing content.

Results Orientation & Continuous Improvement - Takes ownership of outcomes, focuses on results, and consistently seeks opportunities to elevate the work and improve processes.

Who You Are

• Candidates with a bachelor's degree or equivalent work experience in a related field are encouraged to apply. 3-5 years of relevant writing experience. 1+ year of management experience preferred.
• Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.
• Able to work a flexible schedule based on department and company needs.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice
• Tuition reimbursement

Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.

Join us and help write the next chapter in our story - apply today!

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

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