Senior Data Analyst, REWS

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About Real Estate and Workplace Services
Our Real Estate and Workplace Services (REWS) team creates environments and experiences that spark inspiration, fuel creativity, and drive collaboration, innovation, and impact. Our Global Campus (we're talking 30+ countries!) is a tangible reflection of our culture and values. These spaces integrate human connection, AI, and intentional design to create a sense of purpose rooted in place-where employees and customers alike feel a true sense of belonging. Join us in reimagining the future of work and shaping the next chapter of our global real estate journey.

Overview of the Role:
As a Senior Analyst on the REWS Data Insights team you will be part of a dynamic, distributed team building and supporting the strategy and operational needs of our real estate organization and Salesforce employees. You will work closely with stakeholders across the organization using data to identify opportunities to improve our performance, monitor our services, propose solutions, and influence our strategy. You will champion using data in our day-to-day operations to improve our operational efficiency. You will work in a the Chicago or Indianapolis office an average of 3 days per week.

Responsibilities:
Tableau Development & Product Management

• Build for Insight: Design, develop, and maintain visually compelling and interactive Tableau dashboards that are not just reports, but intuitive products that answer key business questions.
• Own the Product Vision: Act as the subject matter expert and primary point of contact for your business stakeholders. Go beyond fulfilling requests to deeply understand their objectives and challenges.
• Develop and Manage the Roadmap: Define, manage, and communicate a strategic analytics product roadmap that aligns with key business priorities. Proactively build the business case for new dashboards, tools, and data enhancements. Move the team from a reactive backlog queue to a proactive, roadmap-driven function.
• Lead the Product Lifecycle: Shepherd analytics projects from initial discovery and requirements gathering through to development, launch, and post-launch iteration, ensuring solutions meet and exceed stakeholder expectations.
• Optimize for Experience: Ensure the accuracy, performance, and usability of all data products, creating a seamless and reliable experience for your users.

Data Proficiency

• Create and implement complex calculations using Level of Detail (LOD) expressions, table calculations, and parameters to unlock deeper, actionable insights and enable advanced analysis.
• Utilize advanced SQL to query, analyze, and manipulate large datasets to extract meaningful insights
• Leverage a deep understanding of the team's data models and data lineage
• Collaborate with analytics engineers to optimize data models and troubleshoot data quality issues
• Perform data validation and auditing to maintain high standards for all analytical work

Required Qualifications:

• Minimum of 4 years experience as a data analyst or related role
• Bachelor's degree in Computer Science, Data Science, Statistics, or related field
• Proficient in Analytic SQL
• Expert with Tableau Desktop
• Strong comprehension of data modeling concepts
• Strong communication and problem solving skills

Preferred Qualifications:

• 2+ years experience in a consulting role
• Experience with CRM Analytics, dbt (data build tool), Snowflake, and Salesforce
• Familiarity with real estate, facilities, workplace services, or enterprise technology is a plus

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.