Senior Project Manager

Job Title

Senior Project Manager

Job Description

The most security-conscious organizations trust Telos Corporation to protect their vital IT assets. The reputation of our company rests on the quality of our solutions and the integrity of our people. Explore what you can bring to our solutions in the areas of cyber, cloud and enterprise security.

Be a part of the Telos culture and see what sets us apart! Telos offers an excellent compensation package with benefits that include generous paid time off, medical, dental, vision, tuition reimbursement, and 401k. Our employees enjoy more than just a great work environment!

This position will be based at Ashburn, hybrid.

Responsibilities:

* Manages Telos's Aviation Channeling Service customer accounts, help desk operations/technical support, staff and customer training, and PM for the Transportation Security Administration (TSA) Designated Aviation Channeling (DAC) and TSA Aviation Channeling & Data Management System (ACDMS) programs.

* Responsible for all aspects of the development and implementation of assigned projects and provides a single point of contact for those projects. Activities include direct involvement and participation in the operational planning, execution, and evaluation of a multi-faceted program/project typically consisting of a set of closely related subprograms or associated activities.

* Defines project scope and objectives. Develops detailed work plans, schedules, project estimates, resource plans and status reports. Conducts project meetings and is responsible for project tracking and analysis. Ensures adherence to quality standards and reviews project deliverables. Manages the integration of vendor tasks and tracks and reviews vendor deliverables. Provides technical, analytical, TSA airport and air carrier security regulatory, policy, and operational guidance to project team. Recommends and takes action to direct analysis and solutions of problems.

* Interfaces with all areas affected by the project including internal stakeholders, customers, and government agencies.

* Leverage aviation security operations, aviation/aviation security industry, and regulatory knowledge, focusing on TSA DAC services, TSA ACDMS services, TSA Secure Flight, TSA PreCheck Enrollment Services, channeling, credentialing, integration, access control, and biometrics to inform and support operations and engineering efforts to develop new security solutions for the aviation industry market.

* Facilitate Telos ID responses to TSA and aviation industry, specific to TSA DAC services and TSA ACDMS services, and provide day-to-day aviation security operations/policy/regulatory/technical/professional guidance and aviation industry specific information.

* Supervises, coordinates, provides leadership to and reviews the work of assigned staff. Directly supervises individual contributors in technical, administrative and/or entry level professionals. Estimates staffing needs, assigns work, recommends candidates for employment, make recommendations for termination.

* Monitor and review SLA's weekly to ensure Help Desk support team is providing excellent customer service.

* Develop and operate a variety of technical systems related to the specific job function. Specify systems requirements and insure that completed systems meet requirements. Support data acquisition process control. Prepares and approves Standard Operating Procedures, Protocols and other technical documentation.

* Support DAC/ACDMS customer contracts and billing administration, support leadership with contract modifications/extensions, requirements, and related reporting as needed. Interface with contracts, procurement, and finance entities to ensure accurate and timely billing of customer accounts.

* Define metrics and reporting strategies that effectively communicate security posture to the client and leadership.

* Conduct introductory webinars with potential new customers on DAC (future ACDMS) capabilities and features.

* Conduct other webinars, as necessary, offering demonstrations and training specific to DAC/ACDMS , Rap Back , Secure Flight, Authorized Signatory portal, Applicant portal, and Scheduling Tool.

* Engage and support business development activities to the aviation industry to promote and raise awareness of Telos aviation security service offerings.

* Present complex, technical information to both technical and non-technical audiences.

Job Requirements

Qualifications :

* Bachelor's Degree with 5- 7 years of experience and/or a Master's with 3 - 5 years of experience. At least 1+ years in a supervisory capacity.

* Experience in managing airport security operations.

* Knowledge and experience in analyzing, interpreting, and implementing TSA aviation security (Part 1542) regulatory requirements.

* Strong written and verbal communications skills and the ability to interact with people at all levels are required.

* A professional attitude, attention to detail, customer service, ability to multi task, ability to respond to and complete tasks in a timely manner, and excellent organizational skills are required.

* Proficient in Microsoft (Word, Excel, Powerpoint)

The successful candidate must meet eligibility requirements to access sensitive information, which requires US citizenship.

The successful candidate must meet eligibility requirements to access sensitive information, which requires US citizenship.

Telos maintains a drug-free workplace and will conduct drug testing on all applicants who have accepted an offer of employment.

Telos Corporation participates in the E-Verify program. Therefore, any employment with Telos will also be contingent upon confirmation from the Social Security Administration ("SSA") and/or the Department of Homeland Security ("DHS") of your authorization to work in the United States. Telos offers excellent compensation packages including salary commensurate with experience and benefits to meet your needs for today and the future.

Telos Corporation and its subsidiaries are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Telos Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at 1-800-283-1911. If you require relay service assistance, please click on the following link to review information on your state's relay service: https://www.fcc.gov/accessibility.

Telos Corporation is an EEO/AA employer.

Job Type

Full-Time

Location

Ashburn, VA 20147 US (Primary)

Telos offers an excellent compensation packages including salary commensurate with experience and benefits to meet your needs for today and the future. Telos and its subsidiaries are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.