Atlassian Architect

Atlassian Solution Architecture & Administration

• Architect, configure, and maintain Jira, Jira Service Management, and Confluence to support advanced project management, IT service management (ITSM), and collaborative workflows.

• Design sophisticated workflows, permissions, custom fields, dashboards, and automation rules to meet complex organizational needs.

• Manage user permissions, licenses, security settings, and perform system backups, monitoring, and troubleshooting to ensure high availability and performance.

• Support Atlassian Cloud, including upgrades, patches, and plugin ecosystems (e.g., Advanced Roadmaps, ScriptRunner).

Development & Customization

• Customize Atlassian tools using plugins, scripting (e.g., Groovy, Python), and REST APIs to extend functionality and automate repetitive processes.

• Integrate Atlassian products with other enterprise systems (e.g., Bitbucket, third-party platforms) to streamline operations and enhance interoperability.

• Leverage knowledge of underlying Jira database structures and tools like SQL, Java, HTML, CSS, JavaScript, or React to support advanced customizations.

Collaboration & Support

• Partner with business units, IT teams, and leadership to gather requirements, translate them into technical solutions, and provide expert-level support for Atlassian tools.

• Train end-users and administrators on Atlassian products, create comprehensive documentation, and foster adoption across teams.

Optimization & Innovation

• Analyze and optimize workflows to improve scalability, performance, and user experience, leveraging Jira Query Language (JQL) and Atlassian best practices.

• Identify opportunities to enhance functionality, recommend new features, and stay updated on Atlassian product advancements to meet evolving business needs.

• Utilize logging and monitoring tools to proactively monitor system health and performance in AWS environments (e.g., EC2, S3)

• Qualifications

• Bachelor's degree in computer science, Information Technology, or related field (or equivalent experience).

• 5+ years of direct administration experience with Jira Software, Jira Service Management, and Confluence, including advanced architecture and configuration.

• Strong expertise in Jira administration, JQL, workflows, custom fields, and configurations.

• Proficiency in scripting languages (e.g., Groovy, Python) and Jira REST APIs for automation and integrations.

• Experience with Atlassian Cloud, Data Center, and Server environments.

• Familiarity with logging and monitoring tools and AWS environments (e.g., EC2, S3).

• Comprehensive knowledge of Agile methodologies and ITSM principles.

Preferred

• Atlassian certifications (e.g., ACP-100, ACP-600, or equivalent).

• Experience integrating Atlassian applications with other enterprise systems.

• Familiarity with SQL, Java, HTML, CSS, JavaScript, React, and Jira database structures.

• Experience with plugins such as Advanced Roadmaps or ScriptRunner.

• Knowledge of Terraform for infrastructure management.

• Experience with Microsoft PowerApps, or integrations with PowerApps workflows, is a plus.

Skills & Competencies

• Deep technical expertise in Atlassian suite (Jira, Jira Service Management, Confluence).

• Workflow design and process automation.

• Analytical mindset with a focus on continuous improvement.

Why Join Us?

• Lead transformative projects with cutting-edge Atlassian tools in a dynamic, innovative environment.

• Thrive in a collaborative culture that prioritizes professional growth and development.