Director, GTM Video

Say hello to opportunities.

It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers.

RingSense AI is our proprietary AI solution. It's designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions.

RingCentral is in need of a growth-focused, results-driven Head of Growth to lead and scale our GTM efforts across sales, customer success, technical pre-sales, and channel partnerships. This leadership role will now also take on expanded responsibilities across the full RingCentral Video portfolio, encompassing Events, Meetings, Webinar, and Rooms.

This role is critical in shaping how RingCentral goes to market with its full suite of video products-powering everything from internal collaboration to high-production virtual events. The Head will oversee a team of Account Executives (acting as product specialists), Customer Success Managers, and Channel Partnership Lead, unifying the customer lifecycle under one strategic umbrella. As we mature our sales motion, this role will also lead the buildout of our sales engineering function, helping support a more technical, consultative sales experience across all video offerings.

GTM Strategy & Cross-Functional Leadership

• Own the end-to-end go-to-market strategy for RingCentral Video products-including Events, Meetings, Webinar, and Rooms-ensuring cross-functional alignment between Sales, Marketing, Product, and Customer Success.

• Develop and operationalize scalable GTM programs that accelerate acquisition, expansion, and retention across all market segments.

• Act as a strategic partner to Product Marketing on positioning, messaging, competitive differentiation, and content strategy.

• Collaborate with Revenue Operations to define and measure success through pipeline coverage, conversion rates, win/loss insights, and product adoption trends.

Sales & Technical Enablement

• Lead a team of Account Executives functioning as product specialists, supporting technical discovery, tailored demos, and solution validation-not full-cycle sales.

• Ensure the field is equipped with scalable demo environments, technical training, and objection-handling frameworks that reflect current platform capabilities and integrations.

• Align closely with inbound and enterprise sales leaders to support strategic opportunities with tailored GTM resources and subject matter expertise.

Customer Success Strategy

• Partner with Customer Success leadership to define the strategy for onboarding, adoption, and renewal across RingCentral Video customers.

• Drive CS and Product alignment to proactively address customer needs, reduce churn risk, and identify expansion opportunities.

• Act as an executive sponsor for strategic accounts and represent the voice of the customer in internal roadmap discussions.

Channel & Ecosystem Expansion

• Oversee the Channel Partnership program with a focus on scalable, revenue-driving referral and technology alliances (e.g., HubSpot, Salesforce, AV integrators).

• Develop co-sell motions, joint field campaigns, and enablement plans that bring partners into core GTM initiatives.

• Align with Channel Sales to define partnership tiers, incentives, and measurement criteria to drive mutual success.

Field Marketing & Thought Leadership

• Represent RingCentral Video at industry events, customer forums, and webinars as an executive sponsor and subject matter expert.

• Partner with Field Marketing to support account-based motions, strategic campaigns, and regional events that drive pipeline and awareness.

• Serve as an advocate for modern video communications in both internal strategy and external thought leadership.

Operational Excellence

• Partner with Sales Operations and Revenue Strategy to build reporting frameworks, forecast models, and performance scorecards across teams.

• Lead talent development efforts across GTM teams, including hiring, onboarding, coaching, and performance management for Sales, Channel, and CS functions.

• Ensure seamless coordination across functions to deliver a unified customer journey from awareness through renewal and expansion.

• Maintain visibility with executive stakeholders and operate as a trusted leader across all areas of the business.

RingCentral's Sales team builds, grows and nurtures relationships-from small businesses to global enterprises. That's why we're the largest and fastest-growing pure-play provider in our space. RingCentral has become the leading global cloud-based communications provider because we're not just selling solutions; we're changing the nature of communications. This is an opportunity to lead a massive change in the way teams and organizations collaborate.

RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone(MVP) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you.