PRN Research Surveys Project Developer, Senior

• Design, build, and optimize Qualtrics XM surveys in collaboration with research investigators and clinical staff to meet diverse health assessment needs.
• Review and translate survey requirement documentation into efficient, user-friendly and methodologically sound surveys.
• Develop custom logic, conditional display rules, embedded data structures, and triggers for survey automation and scheduling.

Survey Lifecycle and Governance

• Maintain an organized and scalable survey repository, implementing version control, naming conventions, and structured file management practices.
• Document, track, and manage the entire lifecycle of surveys, from draft to active deployment and archival.
• Establish and update internal standards, procedures, and templates for survey design and management.

Data Privacy and Compliance

• Ensure that surveys and associated workflows are compliant with NIH privacy policies, and that appropriate access controls, permissions, and security configurations are applied.
• Collaborate with the Information Systems Security Officer (ISSO) to proactively address potential risks and implement data protection measures.

Survey Integration, Data Handling & Reporting

• Work with database teams to define export formats and build solutions for data extraction and integration with external systems such as research databases or analysis platforms.
• Assist in the configuration of custom dashboards, summary reports, and real-time analytics using Qualtrics and Microsoft Office tools (e.g., Excel, Visio).
• Monitor and report survey response rates, send volumes, and related metrics for licensing compliance and quality assurance.

Training, Support & Stakeholder Engagement

• Train non-technical staff and principal investigators on standardized survey building practices, contact distribution workflows, and data retrieval procedures.
• Serve as a liaison between the NIH support team, researchers, and Qualtrics support to troubleshoot issues and implement improvements.
• Provide clear, written feedback and consultation during the survey design phase to improve quality and user engagement.

Technical Configuration & Enhancement

• Use HTML, CSS, and JavaScript as needed to extend the functionality of Qualtrics surveys beyond native capabilities.
• Configure advanced features like contact list triggers, embedded data flow, and automated conditional distributions.
• Stay current with Qualtrics Community best practices, software updates, and emerging methodologies to continuously enhance performance and usability.

Project Management & Reporting

• Manage multiple concurrent survey projects, ensuring timely progress across varying life cycle stages and levels of complexity.
• Attend weekly meetings, provide bi-weekly activity updates, and deliver a monthly progress report outlining completed tasks, challenges, and upcoming milestones.
• Coordinate with key personnel to ensure all project timelines, deliverables, and cost considerations are met.

Requirements

• Bachelor's degree in Computer Science, Information Systems, Life Sciences, or a related field.
• At least 3 years in a customer-facing or research-support role, with 1+ year full-time experience in Qualtrics survey development.
• Demonstrated ability to communicate clearly and professionally with technical and non-technical stakeholders.
• Proficiency in Microsoft Office Suite, especially Excel and Visio.

Preferred Qualifications

• Formal Qualtrics certification or training strongly preferred.
• Experience using JavaScript, HTML, CSS within the Qualtrics environment.
• Familiarity with C#, SQL, REST APIs, or web services.
• Prior experience in health, clinical, or behavioral research environments is a plus.

Compensation and Benefits

The projected compensation range for this position is $60/hr to $70/hr benchmarked in the Washington, D.C. metropolitan area. Salary at LCG is determined by various factors, including but not limited to role, location, the combination of education/training, knowledge, skills, competencies, certifications, and work experience.

LCG offers a competitive, comprehensive benefits package which includes health insurance options (medical, dental, vision), life and disability insurance, retirement plan contributions, as well as paid leave, federal holidays, professional development, and lifestyle benefits.

Devoted to Fair and Inclusive Practices

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.

If you are interested in applying for employment with LCG and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department by email at hr@lcginc.com.

Securing Your Data

Beware of fraudulent job offers using LCG's name. LCG will never request payment-related details or advancement of money during the application process. Legitimate communication will only come from lcginc.com or system@hirebridgemail.com emails, not free commercial services like Gmail or WhatsApp. If you receive suspicious emails asking for payment or personal information, contact us immediately at hr@lcginc.com.

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.