Operator

Aqua, an Essential Utilities company, employs people in a variety of roles within our eight-state footprint, ranging from field workers and customer service representatives who are on the front lines working with customers, to scientists and engineers who help ensure we're delivering reliable water and wastewater services to our communities. If you're looking for a rewarding career helping improve our environment and protect our natural resources, we encourage you to join our team!

About Essential Utilities

Essential Utilities, Inc. delivers safe, clean, reliable services that improve quality of life for individuals, families, and entire communities.

Operating as the Aqua (water and wastewater services) and the Peoples and Delta (natural gas) brands, Essential serves approximately 5.5 million people across 10 states. We are committed to sustainable growth, operational excellence, a superior customer experience, and premier employer status - including a competitive and comprehensive benefits package as well as a commitment to career growth opportunities.

We are advocates for the communities we serve and are dedicated stewards of natural lands, protecting more than 7,600 acres of forests and other habitats throughout our footprint.

Our company is one of the most significant publicly traded water, wastewater service and natural gas providers in the U.S.

ESSENTIAL DUTIES:

• Maintenance of equipment at the well and pumping facilities.
• Operation and maintenance of distribution systems including mains, valves, hydrants, and services.
• Maintenance of equipment at water treatment plants and pumping stations.
• Operation and maintenance of sewer collection systems including collection mains and pump stations.
• Troubleshoot and repair company service piping and appurtenances.
• Understand and follow the Company's safety program.
• Conducts basic public relations in customer contacts.
• Perform customer service functions within the assigned systems. This includes but is not limited to meter reading; responding to customer requests/complaints; performing the necessary work required to maintain customers' meters and company service lines/curb boxes; and responding to all Service Link work orders.
• Noting and reporting unusual conditions in the system.
• Observe construction and direct contractors on water installations.
• Operate and maintain the vehicles and equipment used in operations
• Collect, analyze, and record water samples for regulatory compliance and process control monitoring for proper operation of the systems.
• Performs other assignments as required.

QUALIFICATIONS:

• High School diploma or equivalent.
• Must have a valid U.S. Driver's License.
• Must be able to secure a Class B water license with subclasses 8 and 12 within thirty-six (36) months of employment.
• Operators may be required to secure additional subclasses, or a higher-Class license should those additional subclasses and/or higher-class licenses become required to operate any of the Susquehanna Division's current or future facilities.
• An additional six (6) months will be granted to secure the required license upgrade for each additional Class and subclass required, provided the test is given during this period with sufficient notice.
• Must be able to secure a Class B CDL within 1 year of hire

KNOWLEDGE, SKILLS AND ABILITIES:

• Excellent written and verbal communications skills; communicate effectively (clearly, concisely, and professionally) with internal staff and external customers
• Strong customer service skills as this position interacts with the public
• Ability to work independently exercising knowledge, skill, and professionalism while making decisions affecting the treatment process.
• Ability to understand computers/tablets and the basic operation of database, spreadsheet and work processing preferred.
• Ability to work on multiple projects simultaneously and adapt to changing priorities in a fast-paced environment
• A team player able to work effectively in a team fostered multi-tasking environment
• Highly motivated and self-disciplined individual with the ability to work alone

WORKING CONDITIONS:

• May be subject to extreme temperatures, noise, wet and/or humid conditions, mechanical, electrical, gas exposure hazards, fumes, dusts, mists, gases and /or poor ventilation atmospheric conditions.
• Ability to lift and carry up to 85 pounds. Completion of a lift assessment is required for employment
• Working conditions include travel to work sites of Essential Utilities and/or other constituents.

Rate of pay: $30.43#

• #All employees hired or entering the bargaining unit on or after August 14, 2013 will receive three dollars ($3.00) per hour less than the classification wage rate. The wage reduction will be returned in one dollar ($1.00) increases once a year over a three (3) year period. Employee will receive annual contract increases.

Aqua, an Essential Utilities company is an Equal Opportunity / Affirmative Action employer. Equal employment opportunity is provided to all employees and applicants for employment without regard to the following legally protected characteristics: race, color, religion, sex, national origin, age, pregnancy (including childbirth and related medical conditions, including medical conditions related to lactation), physical or mental disability, covered-veteran status, genetic information (including testing and characteristics), sexual orientation, gender identity or expression or any other characteristic protected by applicable local, state or federal law.
Aqua is committed to providing reasonable accommodation to individuals with disabilities. If you have a condition that may prevent you from applying for a job online or need to request an accommodation during the interview process, please call (1-877-271-9012).
To maintain the integrity of the recruitment process and to avoid real or perceived conflicts of interest due to employment and/or assignment of family members and personal referrals, specific guidelines apply to the hiring and assignment of these individuals including, but not limited to:

• Family members cannot result in a supervisor/subordinate reporting relationship
• Family members cannot work in the same department.