Lab Support Technician I (Non-Exempt)
 Mercy | |
tuition reimbursement
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 United States, Missouri, Jackson | |
| 2600 East Main Street (Show on map) | |
 Aug 12, 2025 | |
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Position: Lab Support Technician I, Mercy Southeast Department: Offsite, Jackson Lab Shift: Part-Time (32Hrs. Week), Days, 700-1530 or 700-1630, depending on the day. We're a Little Different Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. Overview: The Lab Support Technician (LST I) is part of the provider care team acting in a support capacity for reports, data and scheduling functions of the laboratory. This position is responsible for providing accurate, timely and effective provision of laboratory support. The LST I will be required to exhibit excellent customer service skills in line with the Mercy Signature Service with all internal and external customer interactions. The LST I is responsible as required for the skillful acquisition of laboratory specimens for testing, utilizing safe, accurate, effective, professional methodologies while observing HIPAA confidentiality requirements and lab policies. The LST I will be responsible for all processing, transport and referral of all types of laboratory specimens and reports as required. In order for the co-worker to achieve the competencies of the LST I position they must be observed by laboratory management or designee and complete all departmental checklists for the LST I position. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.
Job Description:
Financial Performance
Demonstrates stewardship of resources in regards to inventory, time management, and meeting productivity standards Operational Effectiveness Demonstrates effective computer skills for both electronic communication and data management Creates and uses work aid documents as needed Organizes, prioritizes and completes work to meet defined turnaround time and expectations Assesses issues that arise and communicates to appropriate stakeholders for resolution, as required Participates in effective inventory control as needed Communicates professionally and effectively with co workers health care professionals, vendors and the public using Mercy signature service Participates in training and education of others as requested Attends department, laboratory, and Mercy system meetings as required Performs acquisition, labeling, transfer, and referral of all required types of specimens for laboratory testing: utilizing accurate, effective, professional, and confidential accepted methodologies as required Assists with processing of specimens and reports in laboratory specialty areas as required Resolves billing issues as required Performs other duties as required Workplace Excellence Complies with departmental operational policies to meet staffing plan and department needs Displays a spirit of cooperation and concern for all patients, fellow staff members, and providers Demonstrates initiative to assist the laboratory and support areas where needed Participates in continuing education and staff developmental activities Quality Demonstrates and documents competency in areas of assigned responsibility according to CMS guidelines Receives and distributes laboratory reports as required under the direction of lab management Communicates and documents essential information according to the established policies and procedures Identifies, reports, and engages in opportunities for process improvement Complies with all safety regulations and requirements (i.e. chemical hygiene plan, exposure control plan, blood borne pathogens) Continuing Education Accumulates a minimum of 6 CEU annually Certificate of attendance or sign in sheet required Job related or approved by laboratory management Completes mandatory courses on time Other Performs other work duties as assigned Qualifications: Education: High school diploma, G.E.D, or enrolled in a healthcare career program through their high school curriculum. Other: Successful completion of probationary period We Offer Great Benefits: Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 32 hours or more per pay period! We're bringing to life a healing ministry through compassionate care. At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We're expanding to help our communities grow. Join us and be a part of it all. What Makes You a Good Match for Mercy? Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We're also collaborative and unafraid to do a little extra to deliver excellent care - that's just part of our commitment. If that sounds like a good fit for you, we encourage you to apply. EEO/AA/Minorities/Females/Disabled/Veterans | |