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Billing Associate

Intercontinental Exchange
United States, Florida, Jacksonville
4800 East Deer Lake Drive (Show on map)
Aug 18, 2025
Overview

Responsibilities

IntercontinentalExchange has an opportunity for a Full-Time Billing Associate. The Billing Associate will have the following responsibilities:

  • Perform billing activities on behalf of various business entities varying in nature from subscription-based, usage-based, and fixed fee based.
  • Complete billing implementations to address additions, modifications and terminations of service within accounts timely and accurately.
  • Review fee schedules within customer contracts to ensure billing is done accurately based on contractual terms.
  • Manually calculate revenue amounts, using Excel, to be invoiced to clients based on contractual terms.
  • Coordinate with General Ledger, Revenue Operations, and Commercial Operations teams to ensure revenue for assigned business entities is properly recorded and accrued.
  • Communicate with various business units, colleagues, and customers to resolve inquiries and/or discrepancies.
  • Consistently meet all required deadlines for timely recognition of revenue and issuance of invoices.
  • Monitor and maintain billing inboxes for customer inquiries and respond promptly and professionally.

Knowledge and Experience

  • Associate or Bachelor's degree in Accounting or business-related field.
  • Minimal years of work experience needed, but must be hardworking and willing to learn.
  • Intermediate to advanced Microsoft Excel skills are required.
  • Candidate must possess excellent verbal and written communication skills.
  • Candidate must have strong organizational skills with extreme attention to detail.
  • Must have the ability to analyze and solve problems, prioritize tasks and work independently.
  • Candidate must be able to handle confidential and sensitive information in a professional manner.
  • Ability to work in a fast-paced environment and have the flexibility to handle various job assignments.
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