e-Commerce Specialist

eCommerce Picker - The Salvation Army

Adult Rehabilitation Center

About The Salvation Army

The Salvation Army is an international movement and part of the universal Christian church. Our mission is to preach the gospel of Jesus Christ and meet human needs in His name without discrimination. Our eCommerce operations play a vital role in maximizing the value of donated goods while funding our community services and rehabilitation programs.

About the Role

Join our team as an eCommerce Picker where you'll lead the selection and coordination of high-quality merchandise for online sales across all our store locations. This dynamic role combines product expertise, logistics coordination, and mission-driven work to support The Salvation Army's community programs and rehabilitation services.

Key Responsibilities

* Oversee the production and selection of all goods for eCommerce sales from multiple store locations

* Coordinate eCommerce selection strategies with store managers and personnel across the region

* Travel to stores to identify, pull, and pack high-value products for eCommerce shipment with speed and accuracy

* Research and evaluate quality and value of premium donated items using PC and mobile technology

* Manifest eCommerce merchandise while maintaining strict quality control and accuracy standards

* Collaborate closely with Regional Manager to develop innovative strategies that increase eCommerce sales

* Attend monthly management meetings and communicate new policies to team members

* Oversee preparation and packing of selected materials for warehouse transportation and shipping

* Participate in eCommerce meetings, training sessions, and conferences as required

* Support The Salvation Army's mission and Adult Rehabilitation Center programs

What You'll Need to Succeed

Required Qualifications

* High School Diploma or equivalent

* Experience in retail sales preferred

* Strong communication skills for effective collaboration with managers and staff

* Ability to read and interpret procedures, safety rules, and technical documents

* Proficiency with PC operations and Office 365 programs (Word and Excel)

* Strong mathematical skills including calculations of rates, ratios, and percentages

* Ability to work independently and make sound decisions in a fast-paced environment

* Reliable transportation for multi-store travel requirements

* Professional demeanor and commitment to team collaboration

Physical Requirements

* Ability to stand, walk, and move throughout store and warehouse environments regularly

* Capability to lift and move up to 50 pounds regularly, and up to 100 pounds occasionally

* Manual dexterity for handling merchandise and operating technology

* Close and distance vision abilities with focus adjustment capability

* Comfort working in varied environments including stores and warehouses with temperature fluctuations

Training and Development

* Comprehensive training on eCommerce systems and product evaluation techniques

* Ongoing professional development opportunities in retail operations and logistics

* Regular strategy sessions with Regional Management team

* Access to eCommerce industry conferences and training programs

Working Environment

Work is performed across multiple store and warehouse locations with quiet to moderate noise levels. Environment may include dust and temperature variations based on weather conditions. Travel between locations is a regular requirement of this position.

What Success Looks Like

* Consistent identification and selection of high-value merchandise for eCommerce sales

* Accurate and efficient coordination between multiple store locations

* Strong collaborative relationships with store managers and eCommerce staff

* Meeting or exceeding eCommerce sales targets through strategic product selection

* Reliable attendance and professional representation of The Salvation Army mission

* Effective use of technology for product research and inventory management

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The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.