Principal Program Analyst

Principal Program Analyst

Concurrent Technologies Corporation

Washington, DC

Minimum Clearance Required: Secret

Clearance Level Must Be Able to Obtain: Secret

"In a rapidly changing world, preparedness is the key to success. As a part of the CTC Readiness Division, you will collaborate with experts and innovators to provide comprehensive cutting-edge strategies and solutions, innovative training technologies, and state-of-the-art analysis and decision support tools. Our readiness solutions improve safety and occupational health, support emergency response accountability, and ensure the continuity of vital operations. With CTC Readiness Division, you become part of a dedicated team shaping a safer, more secure future. Elevate your readiness posture and make a tangible impact in building a world that's better prepared for tomorrow's uncertainties."

Key Responsibilities:

• Provide expert program management, policy analysis, and operational support for the Incapacitated Adult Child (INCAP) program within the Office of the Secretary of Defense (OSD) Personnel and Readiness (P&R) Manpower and Reserve Affairs.(M&RA) Office.
• Support program oversight and enhancements to improve operational effectiveness.
• Oversee activities related to the INCAP portal development and operations.
• Coordinate with Defense Manpower Data Center (DMDC) to obtain Authority to Operate (ATO) and ensure compliance with cybersecurity and Personally Identifiable Information (PII) safeguard requirements.
• Develop and maintain a master Point of Contact (PoC) list for all participating organizations.
• Identify and recommend priority enhancements to improve portal quality, operational effectiveness, and usability.
• Ensure the portal supports initial applications, quadrennial certifications, and consolidates disparate service methods of data collection.
• Monitor and analyze program statistics and metrics to support oversight and data-driven decision making.
• Identify deficiencies and recommend improvements to inform program efforts.
• Ensure all data collected is owned by the government and available for historical analysis.
• Collaborate with Service-level offices to ensure seamless application processing and determinations.
• Develop clear and understandable directions for families to provide appropriate documentation and complete registrations.
• Support strategic communication and outreach efforts to enhance user adoption and program awareness.
• Support ongoing maintenance and adjustments to the portal as necessary to align with evolving program needs.
• Provide recommendations for updates to DoD policy and guidance related to the INCAP program.
• Support organizational change management efforts, including stakeholder management, strategic communication, and user adoption assessments.

Basic Qualifications:

• Bachelor's degree in Public Administration, Business, or related field.
• Ten or more years of experience in program management, policy analysis, or operational support within the DoD or federal government
• Demonstrated experience with data analysis, reporting, and visualization tools.
• Strong oral and written communication skills, with the ability to produce high-quality materials under tight deadlines.
• Ability to work collaboratively in a fast-paced environment and communicate effectively with senior leaders.
• Active Secret security clearance.

Preferred Qualifications:

• Master's degree in Public Administration, Business, or related field.
• Experience supporting programs related to secondary dependency determinations or similar family support initiatives.
• Familiarity with DMDC processes and systems.
• Knowledge of DoD policies and procedures related to personnel and readiness programs.

Why CTC?

• Our teams at CTC are passionate and thrive on collaboration in a team environment.
• When we encounter a difficult problem, we have a variety of talented and diverse employees that work together to solve the toughest challenges.
• Competitive salary and benefits package
• Although our work at CTC is extremely important, we also recognize the need for our employees to maintain a proper mix of work and personal life.
• Visit www.ctc.com to learn more.

Benefits:

* The starting salary range for this position has been established as $110,000 - $130,000

* Medical Insurance and Prescription

* Dental Insurance

* Vision Insurance

* Life and AD&D Insurance

* Short-Term/Long-Term Disability Insurance

* Employee Assistance Program (EAP)

* Voluntary Critical Illness and Accident Insurance

* Tuition Reimbursement Assistance

* Paid Leave

* Paid Holidays

* Bereavement Leave

* Retirement Plan

The Concurrent Technologies Corporation pay range for this job level is a general guideline and not a guarantee of compensation or salary.

Join us! CTC offers exceptional career growth, cutting edge technology, educational opportunities, and recognition for quality work.

https://concurrent-technologies-corporation.breezy.hr

Staffing Requisition: SR# 2025-0115

"We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law."