Branch Manager Retail Banking

Mechanics Bank is currently searching for a Branch Manager Retail Banking to join our team at our Honolulu Branch.

The Branch Manager is vital in driving the branch towards achieving success across key areas including sales initiatives, consumer and commercial banking management, customer service, operational management, and community involvement. The Branch Manager is expected to actively make outside business development sales calls and take a leadership role within the community through participation in community events. The Branch Manager will develop and implement strategies that align with the branch's budget and profitability goals, ensuring the delivery of superior banking services and fostering a culture of teamwork and exceptional service.

What you will be doing:

• Develops and implements sales strategies to meet sales goals, providing ongoing training, coaching and performance feedback.

• Achieves targets for commercial and consumer banking products and services.

• Conducts outside business development efforts to expand the branch's market presence and customer base.

• Leads the branch team towards achieving sales goals, providing ongoing training, coaching and performance feedback.

• Manages and deepens commercial and consumer banking relationships, ensuring high levels of satisfaction and loyalty.

• Responsible for partnering with commercial lenders and treasury sales teams in a collaborative environment to deliver the best product and services solutions.

• Offers tailored financial advice by thoroughly understanding client needs and available banking solutions.

• Continuously assess portfolio performance, initiating strategies for growth and improvement.

• Ensures compliance with banking regulations and policies, overseeing smooth daily branch operations.

• Develops and implements a strategic branch plan that considers market potential and aligns with budget and profitability goals.

• Enhances operational efficiency to improve productivity and minimize costs.

• May process transactions and account maintenance activities including processing daily transactions, opening a cash drawer, balancing the ATM, Wire Transfers, and/or acting as a back-up for the vault banker. Serves as a resource for complex account servicing needs.

• Works with staff to generate ways to pleasantly surprise customers, differentiating the bank from competitors.

• Proactively educates customers on utilizing available access channels.

• Assists customers with account servicing needs and resolves difficult customer issues with diplomacy.

• Conducts care and relationship review calls with consumer and business clients to ensure satisfaction.

• Represents the bank at community and business events, participating actively to enhance the bank's community relations. Serves as the face of the bank in community and business events, actively sponsoring and participating to strengthen the bank's community ties.

• Builds and maintains strong community relationships, leading initiatives that contribute to local development and underscore the bank's commitment to the community.

Who you are:

• Bachelor's degree in finance, business administration or related field.

• Minimum of 5 years in banking with at least 3 years in a leadership role, inclusive of experience in outside sales and business development.

• In depth knowledge of banking regulations, market trends and a wide array of financial products and services.

• Successful track record in sales, business development, and managing successful teams.

• Strong leadership skills with a focus on community involvement and the ability to build and maintain professional relationships.

• Strong analytical, planning, and decision-making skills.

• Competency in banking systems and proficiency in Microsoft Office Suite.

• Local travel required. Valid driver's license, vehicle, and liability insurance required.

• Maintenance of internal and professional licenses and certifications specific to this job classification as directed by the Bank.

#LI-DNI

Hourly: $28.75-51.74

Eligible for Commission/Incentive Plan

Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire.
Benefits package includes[1]:

• Medical, prescription, dental, and vision coverage for employees and their eligible family members

• Employer paid Employee Assistance Program, Life Insurance, AD&D, and Disability benefits

• Health Savings Account with employer contribution

• Healthcare and Dependent Care Flexible Spending Accounts and Commuter/Parking Benefit

• 401(k) and Roth 401(k) with company contribution

• 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program

• Supplemental Health plans, Voluntary Legal and Identity Theft Services

• 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year

• Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply)

Final compensation package will be determined by the work experience, education, and/or skill level of the applicant along with internal equity and alignment with geographic market data.

• Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law.

• Please view Equal Employment Opportunity Posters provided by OFCCPhere.

• To learn more about Mechanics Bank's California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit

  California Privacy Policy for Prospective Employees | Mechanics Bank

[1] The benefits listed in this job posting reflect the Bank's most reasonable and genuinely expected benefits offered for this position.