Electronic Funds Transfer Coordinator

Our values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work-life integration, and inclusion. We promote a digitally enabled work environment to continuously enhance the experience of our employees and customers.

This is a full-time career opportunity that can be remote within the Fulton Bank footprint as follows: DC, DE, MD, NJ, PA, VA. Must have the ability to travel to Mt. Laurel, NJ on a quarterly basis.

Performs all responsibilities involved in maintaining the integrity of transactions flowing through the Automated Clearing House utilizing the Automated Clearing House warehouse and all related third party applications applicable systems to include the core banking, file transmissions and FedLine Automated Clearing House . Ensure compliance with the National Automated Clearing House Association, federal regulations, corporate compliance and risk management policies and procedures. Responsible for a variety of time sensitive daily duties and participates in special department projects.

Responsible for maintaining the daily Automated Clearing House transaction process flow by handling all transaction exceptions in accordance with National Automated Clearing House Association timelines to reduce bank exposure to settlement losses. Perform daily review of Automated Clearing House posting rejects and process the return of transaction. Take appropriate action to research and process unposted transactions in accordance with department procedures including contacting branch for clarification of special posting instructions regarding fraud prevention, closed or frozen accounts. Review and Decision Automated Clearing House Stop Payment exceptions. Monitor and return Debit and or Credit Block Positive Pay Exceptions before cut off to avoid losses.
• Responsible for the timely and accurate processing of Automated Clearing House Death Notification and Reclamations in accordance with US Department of Treasury Green Book to avoid or reduce any financial liability to the bank. Retrieve Death Notification from Decedent reports, branch emails or electronic transmissions. Review customer accounts and returning benefit payments if funds are available in the account. Maintain Death Notification tracking spreadsheet and or database. Process Reclamation returns in a timely manner if funds are available in the account.
• Responsible for Automated Clearing House International Transaction and Office of Foreign Assets Control exception processing in accordance with corporate Bank Secrecy Act and Compliance policy and procedures. Retrieve Suspect Report in data warehouse system and perform daily review of transactions suspended pending Bank Secrecy Act Office of Foreign Assets Control decisions. Verify that Bank Secrecy Act department communication address all transactions on the report. Confirm that applicable transactions have been released for processing based on Bank Secrecy Act false positive decisions. Follow Bank Secrecy Act instructions to return or retain funds for a designated Office of Foreign Assets Control Hit. Follow Department procedures to maintain documentation for Audit and Reporting.
• Responsible for the timely delivery of customer special reporting. Retrieve EDI and Summary Statement from data warehouse system and deliver to customers via fax, mail or Secure email. Review customized reports for corporate and municipal customers for accuracy before delivery via fax, mail, secure email or Funds Transfer Pricing file transmission.
• Responsible for performing National Automated Clearing House Association compliance and requirements to avoid reportable violation or fines. Research and process returns related to Letter of Indemnity received from and Originating Bank. Request or provide source document for converted check Automated Clearing House transactions. Research trace number inquires for originating and receiving banks. Process the return of unauthorized transactions, track and retain required National Automated Clearing House Association and regulatory documentation.
• Maintain a working know of the Automated Clearing House origination process in order to assist with departmental deadlines when applicable. Validate receipt of file confirmations and record on tracking spreadsheet. Contact origination customers for related missing or incorrect file confirmations. Validate file transmission totals within third party application. Reconcile file totals and confirm transmission to Automated Clearing House Warehouse.
• Accountable for Customer Service and Telephone Support. Support incoming and outgoing calls related to Automated Clearing House transactions. Complete tasks and inquiries received via workflows within established turnaround times.

High School Diploma or equivalent. Specialty: Does not apply at this level of education. (Required)

1 or more years Banking or finance. (Required)

This role may perform other job duties as assigned by the manager. Each employee of the Organization, regardless of position, is accountable for reading, understanding and acting on the contents of all Company-assigned and/or job related Compliance Programs, regulations and policies and procedures, as well as ensure that all Compliance Training assignments are completed by established due dates. This includes but is not limited to, understanding and identifying compliance risks impacting their department(s), ensuring compliance with applicable laws or regulations, and escalating compliance risks to the appropriate level of management.

To provide greater transparency to candidates, we share base salary ranges on all job postings regardless of state. We set standard salary ranges for our roles based on the position, function, and responsibilities, as benchmarked against similarly sized companies in our industry. Specific compensation offered will be determined based on a combination of factors including the candidate's knowledge, skills, depth of work experience, and relevant licenses/credentials. The salary range may vary based on geographic location.

The hourly rate for this position is $16.75 - $21.83.

Additionally, as part of our Total Rewards program, Fulton Bank offers a comprehensive benefits package to those who qualify. This includes medical plans with prescription drug coverage; flexible spending account or health savings account depending on the medical plan chosen; dental and vision insurance; life insurance; 401(k) program with employer match and Employee Stock Purchase Plan; paid time off programs including holiday pay and paid volunteer time; disability insurance coverage and maternity and parental leave; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about your potential eligibility for these programs, please visit Benefits & Wellness | Fulton Bank.

As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Fulton Bank currently or in the future.