Supply Chain Supervisor

As a Supply Chain Supervisor, you will lead a dedicated team focused on receiving and daily stock replenishment. You will drive change by improving processes, tools, and technologies to achieve better outcomes and support IDEXX's continued growth. The ideal candidate operates with a strategic, global and an innovative mindset.

Exceeding customer expectations is one of our guiding principles at IDEXX. Our credibility as a company relies on our ability to deliver quality products to our customers on time and with no disruption to their business. IDEXX's Worldwide Operations Team works to meet this challenge each day with a global network of distribution hubs and a focus on efficiency, regulatory compliance, and continuous improvement.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Supervises day-to-day activities in a business unit/group/area/function/program.

• Supervises staff, assigns work, monitors activities and evaluates performance. Administers employment actions, provides coaching and guidance to staff and promotes staff training and development. Provides input to department policies and procedures.

• Leads work activities of the business unit/group/area/function/program; plans and organizes work, provides for adequate staffing and resources, and maintains work on schedule so that ongoing internal and/or external customer satisfaction is maintained. Builds customer relationships and manages escalated/critical issues.

• Communicates with other related departments to coordinate work and resolve issues as needed. Provides internal/external customer feedback and leads/participates in teams/projects related to business unit/group/area/function/program.

• Leads/contributes to process/other improvements based on evaluation of existing procedures and business needs. Utilizes data, metrics and system tools to ensure efficiency and to maximize customer experience. Identifies problems, obstacles and opportunities and proactively takes action to address issues. Strives for continuous improvement.

• Contributes to maintenance of department technology and systems resources. Coordinates with other departments and vendors as needed to resolve issues, and maintain ongoing functionality.

• Prepares reports and other information summarizing work activities. Prepares various analyses as needed to highlight issues and resolve questions.

• Maintains knowledge of Company products and services within business unit/group/area/function/program, as well as changes and developments in the industry affecting work activities. May participate in outside industry groups and forums related to business activities.

REQUIRED SKILLS AND ABILITIES:

• Supervisory skills and ability, typically 2-3+ years

• Ability to organize, prioritize and direct work activities.

• Experience with the operations, products and services in the area supervised.

• Customer service skills, with experience working with customers (internal and/or external) and maintaining good customer relationships.

• Reasoning and analytical skills to resolve issues.

• Project management skills and abilities.

• Communication skills, both verbal and written.

• Personal computer skills, including Microsoft Office.

PHYSICAL DEMANDS:

• Extensive sitting, standing and computer use.

• Extend and reach with hands and arms and use hands and fingers.

• Occasionally required to climb, balance, bend, stoop, kneel or crouch.

• May be required to lift, move and carry up to 50 pounds.

• Fluency in the English language

• Some travel required.

• Some positions may work with exposed moving electro-mechanical parts and may require proper protective equipment.

WORK ENVIRONMENT:

• General office environment.

• Normal office noise level, with occasional moderate noise.

• Normal warehouse environment where protective clothing may be required

• Moderate to high noise level

• While performing the duties of this job, the employee occasionally works near moving mechanical parts and can be exposed to risk of electrical shock.

Why IDEXX

IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.

We're proud of the work we do because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people.

So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.

Let's pursue what matters together.

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