Data Engineering IT Manager

This is a remote role that may only be hired in the following locations: NC, AZ, TX, GA, VA, SC

Our people in data engineering focus on leveraging advanced technologies and techniques to design and develop robust data solutions for our business teams. They play a crucial role in transforming raw data into actionable insights, enabling informed decision-making and driving business growth. This position is responsible for the end-to-end delivery and maintenance of cloud and on-premises data solutions that include analytics data platforms, data integration (ETL/ELT), data quality, data lineage, metadata management, and data governance tools.

While ensuring that projects are delivered on time and meet the expected functionality, ensures the integrity of data for business operations and decision-making. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations.

With your growing knowledge of how business works, you play a significant role in identifying opportunities that contribute to the success of the bank. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

• Project and Product Management - Provides direction and oversight to IT projects and products. Assigns project tasks, drives project schedules, product releases, and conveys results or updates to the appropriate parties. Develops and utilizes methods of tracking performance.

• Managerial Functions - Establishes and monitors expectations to achieve company and department goals. Makes appropriate changes to IT policies, standards, procedures, and efficiencies to meet objectives. Manages the performance, training, and evaluation of assigned staff. Maximizes department achievements by providing professional development. Ensures bank needs are met through prioritization and resource allocation. Supports budget forecasting, capital planning and invoicing.

• Business Support - Directs programming, business analysis, or testing activities, including the determination of scope, time and cost estimates, and system impact within user requests. Facilitates system modifications within existing system architecture and assists with architectural changes, as necessary. Elicits and refines business technology roadmaps, including setting priority and understanding cross team impacts.

• Technical Expertise - Serves as a technical expert and strategic leader to senior management, associates, and business units. Ensures that team activities comply with all appropriate configuration, change controls, and security standards. Participates in business meetings and special projects to provide insight on end-user needs. Keeps abreast of industry trends. Identifies and holds accountable vendors in support of system updates and maintenance.

• Leads testing teams to develop test plans, contributes to existing test suites including integration, regression, and performance, analyzes test reports, identifies test issues, and errors, and leads triage of underlying causes.

• Apply modern, cloud-based technology skills, ability to research emerging trends, analyst publications, and adoption of modern technologies in solution architectures.

• Collaborate and contribute as a team member: understanding personal and team roles, contributing to a positive working environment by building proven relationships with team members, proactively seeking guidance, clarification, and feedback!

• Prioritize and manage multiple tasks, researching and analyzing pertinent client, industry, and technical matters, utilizing problem-solving skills, and communicating effectively in written and verbal formats to various audiences (including various levels of management and external clients) in a professional business environment; and,

• Coach and collaborate with associates who assist with this work, including providing coaching, feedback, and guidance on work performance.

• Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.

• Uphold and reinforce professional and technical standards, the bank's code of conduct, and independence requirements.

Bachelor's Degree and 6 years of experience in Applications development, applications analysis or systems engineering OR High School Diploma or GED and 10 years of experience in Applications development, applications analysis or systems engineering

Preferred Qualifications

• Working knowledge of design and development concepts in Cloud Data warehousing, transactional and analytical data modeling, data quality, business reporting and dashboards

• Working knowledge of technologies in Cloud technologies, analytics platforms, mastering, integrations, and big data management.

• Working knowledge of SQL, Informatica, Netezza, DataStage, SSIS, AWS, Snowflake, dbt

• Experience in managing high performance teams in a complex fast paced environment

• Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables

• Knowledge of system and data design. Strong proficiency in SQL and experience with relational databases

• Experience with data governance and data security best practices

• Analyze and identify the linkages and interactions between the component parts of an entire system

• Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.

• Develop skills outside your comfort zone and encourage others to do the same.

• Effectively mentor others. Use the review of work as an opportunity to deepen the expertise of team members

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.