Sr. Product Quality Engineer-Client Optics

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Meet the Team

Cisco's Client Optics Group develops advanced optical interconnect products that power the world's largest data centers and telecom networks. Our team works across engineering, product management, and operations to deliver innovative, high-speed solutions built on a foundation of quality and reliability.

Your Impact

As a Senior Product Quality Engineer, you will ensure that new optical products meet the highest standards of quality and reliability from design through launch and into the field. You'll partner with cross-functional teams to drive product success, mitigate risks, and support customer satisfaction.

Specific Responsibilities:

• Lead NPI product launches by developing quality plans, identifying risks, and ensuring products meet reliability and quality requirements.

• Serve as the quality owner throughout the lifecycle, coordinating resources, managing risk mitigation, and ensuring adherence to standards.

• Monitor field product performance, drive closed-loop issue resolution and maintain customer trust.

• Provide technical guidance and training to improve execution across engineering and product teams.

• Support data-driven decision-making on complex tradeoffs to align with quality objectives.

Minimum Qualifications

• B.S. or M.S. in Electrical or Optical Engineering (or equivalent experience).

• 5+ years of relevant industry experience.

• Experience leading technical NPI product launches.

• Experience applying telecom/datacom reliability and quality standards (Telcordia, IPC, DFx).

• Demonstrated project management and data analysis experience.

Preferred Qualifications

• Strong communication skills with ability to present technical issues to varied stakeholders.

• Organized and detail-oriented with ability to manage multiple priorities in a fast-paced environment.

• Self-directed, with a desire to learn new methods and mentor others.

• Effective leadership and collaboration skills in a cross-functional, matrixed environment.

• Lean/Six Sigma certification preferred; Black Belt a plus.

Why Cisco?

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put - we power the future.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.