New

Medical Records Clerk

TEKsystems
$20.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Massachusetts, Somerville
Sep 04, 2025
Job Summary We are seeking a detail-oriented and customer-focused Medical Records Clerk to join our client's dynamic team. Our client is a cutting-edge digital health and wellness platform dedicated to helping individuals improve their well-being through personalized resources and support. They are passionate about delivering exceptional care and empowering healthier lives. In this role, you will assist incoming callers with medical record requests, provide status updates, and ensure all information is handled in compliance with HIPAA regulations. A positive, patient-centered attitude is essential! Location: Somerville, MA (Onsite) Schedule: Monday - Friday Shift: 8:00 AM - 4:30 PM Pay Rate: $20/HR Key Responsibilities * Assist callers with submitting medical record requests * Provide timely status updates on requests * Route calls to appropriate hospital departments * Open, scan, and organize incoming mail into correct folders * Maintain strict confidentiality and safeguard patient information Qualifications * 2-3 years of customer service experience, including computer usage * Minimum 6 months of inbound call center experience * Strong technical and computer skills * Proficiency in Microsoft Word and Excel * Excellent communication and multitasking abilities * Willingness to learn new equipment and processes * Self-motivated team player with proven customer satisfaction skills Pay and Benefits The pay range for this position is $20.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Somerville,MA. Application Deadline This position is anticipated to close on Sep 12, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.