Mortgage Loan Processor - Endwell, NY

About Us

We're in the business of people helping people and you can help us change lives just by working here. Whether it's helping a member make a transaction, buy their first home, or improve their financial wellness one step at a time - you have an impact on their lives just by working here, no matter what your position may be.

Work with us - and be part of something bigger than banking.

In exchange for your time and talents, we offer generous benefits. After all, you make us awesome, so we take care of you with things like...

• Pension Plan, 401k Plan, and 401k matching contributions
• Excellent health benefits
• Flexible Paid Time Off (PTO), Volunteer Time Off (VTO), and Wellness Time Off (WTO)
• More than ten paid holidays per year
• Wellness program
• Tuition reimbursement
• Student loan repayment
• Employee recognition program
• Educational incentives
  ...and more!

At Visions, we do, and will continue to, treat all of our employees fairly and with complete respect, regardless of race, ethnicity, gender, and any other differences. We strive to celebrate the diversity of our employees, as they are part of the fabric of this great credit union.

Title of Position: Mortgage Loan Processor

Position Type: Full-Time. Regular shifts include Monday to Friday 8:00AM - 5:00PM, Saturdays as needed.

Compensation Range: $20.00/hr. - $25.50/hr. *Hiring rates may be dependent on a number of factors, including years of directly related work experience, education, geographic location or special skills*

Location: Position is on-site at our Corporate Headquarters located at 3301 Country Club Road in Endwell, NY.

Responsibilities/Duties:

• Review mortgage loan file documents to ensure documentation obtained and loan paperwork complete.
• Order required services from vendor platforms.
• Complete processing fee transactions on member accounts.
• Submit approved files to the credit union's attorneys for legal review.
• Prepare projections and provide final clear to close to credit union attorney offices.
• Review mortgage closing documentation for accuracy prior to adding to the mortgage loan file.
• Update HMDA reportable fields within the origination platform.
• Fund the newly originated mortgage loan on applicable servicing platforms.
• Create mortgage escrow accounts on servicing platform with corresponding tax agency codes and policy/tax map numbers.
• Obtain and submit payments out of mortgage escrow accounts to various tax and insurance agencies based on payment schedule.
• Manage monthly payments out of mortgage escrow accounts to Private Insurance Companies.
• Complete escrow related research to obtain payment amounts and payment issue resolutions.
• Review reports to identify shortfalls in the mortgage escrow accounts.
• Facilitate annual analysis on the mortgage escrow account.
• Process 1st and 2nd mortgage payments and final payments.
• Complete 1st and 2nd mortgage payoff letters for mortgage holders and attorneys' offices.
• Prepare and electronically file mortgage discharges within regulatory guidelines.
• Research mortgage related issues.
• Act as a liaison between members and Visions insurance tracking company.
• Collaborate with member facing team members and members on mortgage loans via the telephone, email and internal jabber groups.
• Provide departmental back-up coverage as needed.
• Respond effectively to changing ideas, responsibilities, expectations, trends, strategies, and other processes.
• Demonstrate a commitment to diversity, equity, inclusion, and belonging through continuous development, modeling inclusive behaviors, and proactively managing bias.
• Perform other duties needed to help fulfil our mission, drive our strategy, and support our organization's values.

Minimum Qualifications & Experience:

• High-school diploma and 1-3 years of member/customer service and computer experience.
• Proficient in the Microsoft Office Suite programs.
• Proficient with standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines, PCs, etc.
• Visions remains committed to the aspects of diversity and inclusion and will consider alternative education and experience.

Preferred Qualifications & Experience:

• Associate degree preferred.
• NMLS certification.
• Notary license.

We're more than banking. You can be, too. #ClaimYourSeat