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Community Service Officer

City of Clovis
$68,052.00 - $82,728.00 Annually
the city of clovis offers a comprehensive benefit package for full-time positions. for more information on the benefit package, please refer to thecity's website underdepartments & services/personnel/employee resources.
United States, California, Clovis
1033 5th Street (Show on map)
Sep 08, 2025

Description

DEFINITION

Under supervision, performs responsible public contact and assists law enforcement officers in non-emergency duties as required, and to perform related work as required.

CLASS CHARACTERISTICS
Positions in this class are non-sworn personnel who perform responsible public contact work in crime prevention, code enforcement, school resource programs, and deliver non-emergency police services. An incumbent reports to a sworn member of the Police Department and work is subject to review through observation, conferences, reports, and evaluation of performance. Employees in this class may be assigned to work any shift and may be required to work weekends and holidays.

Examples of Duties

Performs non-emergency police services, including municipal code enforcement, crime scene processing, complete reports regarding criminal or civil incidents and investigate minor traffic collisions, operate City vehicles, office machines, and police radio; collect and compile statistical data, and research crime trends, assist sworn members with non-hazardous duties, appear in court, directs crowds of traffic at accident scenes or special events, perform vehicle equipment examinations for compliance with vehicle code, respond to citizen inquires and give assistance or direction as needed, assist in training programs, perform general clerical work, and access computers for information. Solicit community participation, support, and input in determining crime prevention needs and present information to citizen groups, businesses, and homeowners on crime prevention programs, perform home and business security inspections and make security recommendations, develop, organize, and present Neighborhood Watch and Business Watch programs, develop, organize, and present school resource programs, and act as a Department liaison with school district officials. Collect, organize, and book physical evidence related to crime scene investigations; book prisoners arrested by Police Officers, perform jail checks, and transport prisoners as needed; work in close quarters with individuals who have been arrested for various criminal acts, to include serious and violent offenses, and persons under the influence of alcohol and/or drugs; may be required to obtain a PC 832 and wear a firearm during transport of arrestees outside of the Police facility; may be required to attend training and pass departmental firearm qualifications; may receive training in defensive tactics to develop safeguarding skills when dealing with assaultive and/or uncooperative arrestees in the custody setting; and performs related work as required.

Typical Qualifications

LICENSE REQUIRED

  • Possession of a valid California Driver's License and a good driving record.
EDUCATION AND EXPERIENCE
Education:
  • Completion of sixty (60) college units from an accredited college or university.
Desirable Education:
  • Bachelor's Degree.
Experience:
  • Three (3) years of experience involving public contact work.
Desirable Experience:
  • Experience with a law enforcement agency.
QUALIFICATIONS
Knowledge of:
  • Computer terminal operating methods;
  • Basic English usage, grammar, spelling, and punctuation;
  • Basic Math;
  • Basic record keeping methods, and filing;
  • Modern office equipment, procedures, and practices including the preparation of business correspondence and reports;
  • Research techniques, methods, and procedures;
  • Geography of the City of Clovis;
  • Applicable State laws, City ordinances, procedures, and other regulations governing the Department or area of assigned responsibility.
Ability to:
  • Operate a police radio;
  • Understand, interpret and explain a wide variety of laws, ordinances, rules, and regulations to others;
  • React quickly and calmly and exercise good judgment in all situations;
  • Analyze situations and develop effective courses of action;
  • Handle multiple work requests under pressure and with frequent interruptions;
  • Communicate effectively and professionally, orally, in writing, and electronically in a clear, comprehensive manner;
  • Speak English in a clear and concise manner;
  • Perform difficult and complex assignments involving independent judgment;
  • Follow oral and written instructions;
  • Learn, understand, interpret, explain to others and apply a variety of policies, laws, rules, and regulations in various situations;
  • Prepare and maintain accurate records and reports;
  • Inspire public confidence through personal integrity, appearance and actions;
  • Use discretion and good judgment in handling sensitive and confidential information;
  • Establish and maintain effective working relationships with those contacted in the course of work;
  • Instruct the general public about crime prevention programs;
  • Relate to and communicate with school-age groups;
  • Obtain a PC 832, carry and use firearms;
  • Operate a vehicle, observing legal and defensive driving practices.

Supplemental Information

PHYSICAL DEMANDS AND WORKING CONDITIONS

Job functions are performed in an office, outdoor, and driving environments. Hearing: acute to hear in person, radio, or telephone. Strength: Light work-lifting, carrying, and/or pushing 25 pounds with frequent lifting and/or carrying of objects weighing up to 25 pounds in the office environment; medium work-lifting, carrying, and/or pushing 50 pounds with frequent lifting and/or carrying of objects weighing up to 50 pounds in the outdoor/driving environments. Other physical requirements include: clear verbal communication, feeling, finger dexterity, frequent grasping, and holding, reaching, talking, and balancing. Incumbents assigned to the outdoor/driving environments are required to work in all weather conditions with the ability to work outdoors when over 100 degrees in the summer and in the cold and rain during the winter months. Vision: Corrected to 20/20 in one (1) eye, 20/30 in the other. Working conditions include: may work in enclosed and confined environments with no windows; ability to attend periodic evening meetings or meetings outside of regularly scheduled shift; may be assigned to work any shift and may be required to work weekends and holidays.
SELECTION PROCESS
Interested applicants must submit a completed City of Clovis employment application and supplemental questionnaire, no later than 4:30 p.m. on September 22, 2025 to the City of Clovis Personnel Office. Applications must be submitted online at www.cityofclovis.com. For additional questions you may contact Personnel at (559) 324-2725. Brief resumes are welcome as a supplement to the City's standard application form; however, the application form and supplemental questionnaire must be filled out completely to be considered. You may attach your resume to the attachment section of the application form or submit by fax or hand delivery. A resume only may not be submitted in lieu of a completed employment application to be considered. Applicants may not attach any additional documents that are not required to their application or submit any other documents by mail, fax, or hand delivery. Veterans Preference Points may be provided if a DD Form 214 demonstrating qualifying service is submitted to the Personnel Office by the position deadline date and time. Applicants may attach, hand deliver, or fax the required documents to (559) 324-2865. Reasonable accommodation, when needed, for otherwise qualified candidates with disabilities, must be requested in writing and faxed to (559) 324-2865 at the time of application submission. Applicants will receive notification regarding the status of their application by email or phone once the examination has been scheduled.
Applicants must meet each qualification for the position by the deadline date. All applications will be reviewed based on the necessary employment standards for the position. Those candidates who best meet the needs of the operations may be invited to participate in a written examination that will be weighted 100%. Candidates must earn a score of 70% or higher to be placed on the eligibility list. Applicants receiving a passing score may be placed on an eligibility list for a period of up to one (1) year. Examinations and department interviews for the position will be administered in the City of Clovis. As determined by the City and at the City's expense, successful candidates shall be required to complete and pass a Personal History Questionnaire, polygraph or voice stress examination, extensive background investigation, psychological examination, medical examination, and drug/alcohol screening. Possession of a valid California driver's license and good driving record will be required prior to hire. Proof of citizenship or eligibility to work in the U.S. will be required at the time of hire.

The examination may consist of questions relative to knowledge of computer terminal operating methods; basic English usage, grammar, spelling, and punctuation; basic Math; basic record keeping methods, and filing; modern office equipment, procedures, and practices including the preparation of business correspondence and reports; research techniques, methods, and procedures; geography of the City of Clovis; and applicable State laws, City ordinances, procedures, and other regulations governing the Department or area of assigned responsibility. The examination may also contain questions regarding the ability to operate a police radio; understand, interpret and explain a wide variety of laws, ordinances, rules, and regulations to others; react quickly and calmly and exercise good judgment in all situations; analyze situations and develop effective courses of action; handle multiple work requests under pressure and with frequent interruptions; communicate effectively and professionally, orally, in writing, and electronically in a clear, comprehensive manner; speak English in a clear and concise manner; perform difficult and complex assignments involving independent judgment; follow oral and written instructions; learn, understand, interpret, explain to others and apply a variety of policies, laws, rules, and regulations in various situations; prepare and maintain accurate records and reports; inspire public confidence through personal integrity, appearance and actions; use discretion and good judgment in handling sensitive and confidential information; establish and maintain effective working relationships with those contacted in the course of work; instruct the general public about crime prevention programs; relate to and communicate with school-age groups; obtain a PC 832, carry and use firearms; and operate a vehicle, observing legal and defensive driving practices.

This job flyer does not constitute a contract and its
terms and conditions can change without notice.

THE CITY OF CLOVIS IS AN EQUAL OPPORTUNITY EMPLOYER

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