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Digital Win Room Deal Strategist - Americas

Microsoft
United States, Texas, Irving
7000 State Highway 161 (Show on map)
Sep 14, 2025
OverviewThe Digital Win Room (DWR) is a strategic platform within MCAPS (Microsoft Customer and Partner Sales) discipline, designed to support high-impact customer engagements through ideation, strategy, and deal acceleration. It functions as a global and regional initiative that brings together cross-functional expertise-including sales, finance, engineering, legal, and solution management-to drive execution on Microsoft's most critical business opportunities The Digital Win Room Deal Strategist is a vital sales leadership role at Microsoft, focused on driving meaningful outcomes for the company's most strategic customers. This role partners closely with Account Teams to accelerate progress on high-impact opportunities by identifying and unlocking growth potential across cloud, services, and enterprise solutions. In this role, you'll help drive customer success and business growth by identifying opportunities to expand consumption and revenue. You'll collaborate across teams to align and activate corporate resources as "One Microsoft," secure the necessary people and financial investments, and work closely with account teams to execute strategic plans that deepen customer engagement and accelerate Microsoft's impact. If you are passionate about enabling digital transformation, thrive in complex strategic environments, and are excited to collaborate across functions to deliver customer success, we invite you to explore this opportunity to make a meaningful impact.
ResponsibilitiesCore Integration ServicesAccount Partnership: Collaborating closely with account teams to shape and execute strategic plans and remove blockers.DWR Office Hours: Facilitating weekly regional sessions to provide deal coaching and unblock execution.Executive DWR: Engaging senior leadership in high-level strategy and investment forums for strategic deals.Strategic Customer EngagementEmbed directly with account teams on assigned customers.Act as a coach to accelerate customer outcomes, business growth, and deal closure.Drive customer maturity through strategic planning and agile execution.Integrate seamlessly with account teams to support execution with speed and precision.Stakeholder & Demand ManagementPrioritize incoming DWR coaching requests based on strategic impact.Manage stakeholder expectations and engagement timelines.Balance coaching demand across multiple accounts and regions.Expertise DevelopmentBuild deep expertise in assigned accounts, industries, and customer maturity models.Develop broad knowledge of Microsoft's solution portfolio and sales frameworks.Stay current on evolving customer needs and market dynamics.Continuous Improvement & Insight GenerationAnalyze engagement patterns to identify opportunities for service improvement.Generate insights that inform best practices and elevate DWR impact.Contribute to the evolution of DWR services and business agility through feedback loops and innovation.
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