Optometry Supervisor 1 - GHEI Irvine Ophthalmology Clinic - FT Days

UCI Health is the clinical enterprise of the University of California, Irvine, and the only academic health system based in Orange County. UCI Health is comprised of its main campus, UCI Medical Center, a 459-bed, acute care hospital in in Orange, Calif., four hospitals and affiliated physicians of the UCI Health Community Network in Orange and Los Angeles counties and ambulatory care centers across the region. Listed among America's Best Hospitals by U.S. News & World Report for 23 consecutive years, UCI Medical Center provides tertiary and quaternary care and is home to Orange County's only National Cancer Institute-designated comprehensive cancer center, high-risk perinatal/neonatal program and American College of Surgeons-verified Level I adult and Level II pediatric trauma center, gold level 1 geriatric emergency department and regional burn center. UCI Health serves a region of nearly 4 million people in Orange County, western Riverside County and southeast Los Angeles County.

To learn more about UCI Health, visit www.ucihealth.org.

Position Summary:

Reports to the Practice Manager, the HTLIII Supervisor is a working supervisor and COA/COT within the clinic. Shares day-to-day supervisory responsibilities with the Practice Manger, interviews, orients and trains new technical staff. Directs workflow, coaches and disciplines technical staff, defines performance expectations, assures excellent customer service, ensures staff competency, maintains accurate records, provides for effective communication and encourages ongoing employee development. Handles issues as regards to customer service, service to practitioners, problem solving, registration issues and patient financial services. Demonstrates the highest degree of proficiency in use of all equipment and performance of technical ophthalmic procedures. Performs preliminary examinations, including recording patient history, testing visual acuity, iIntra-ocular pressure, neutralizing current lenses with the lensometer, automated and simple manifest refractions, and screening color tests. Performs special tests based on physicians' orders including keratometer readings, visual fields, GDX, topography, and axial length measurements. Triages patient and pharmacy telephone calls and prescription refills, intervening with physicians as appropriate. In conjunction with the Manager, coordinates front and back office operations and scheduling to maximize patient and office flow and assists in assessing training needs of staff. Works independently within the parameters of COT certification.

Required Qualifications:

• Understanding of medical terminology, infectious control techniques and age related acuity levels
• Understanding of JCAHO requirements
• Previous experience as a Certified Ophthalmic Assistant (COA)
• Must have two years experience in ambulatory ophthalmology setting
• Must be competent in collecting and interpreting data about the patient's status in order to identify each patient's age specific needs
• Demonstrated knowledge and practice of infection control techniques
• Current COA/COT credentials
• Current BLS certification
• Critical thinking skills to problem solve and communicate with physicians on clinical issues
• Able to perform all tests and patient work ups in order for MDs or Orthoptist to diagnose patient problem
• Able to evaluate and document the patient/family response to care
• Ability to read, write and communicate effectively in English
• Ability to maintain flexibility and work well in a constantly changing environment
• Ability to guide and/or instruct other ophthalmic personnel in procedures and use of equipment

Preferred Qualifications:

• Previous supervisory experience in ophthalmology outpatient setting
• Previous management experience in a health care setting

Total Compensation

We offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits.

Conditions of Employment:

The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:

• Background Check and Live Scan
• Employment Misconduct*
• Legal Right to Work in the United States
• Vaccination Policies
• Smoking and Tobacco Policy
• Drug Free Environment

Exercise the utmost discretion in managing sensitive information learned in the course of performing their duties. Sensitive information includes but is not limited to employee and student records, health and patient records, financial data, strategic plans, proprietary information, and any other sensitive or non-public information learned during the course and scope of employment. Understands that sensitive information should be shared on a limited basis and actively takes steps to limit access to sensitive information to individuals who have legitimate business need to know. Ensure that sensitive information is properly safeguarded. Follow all organizational policies and laws on data protection and privacy. This includes secure handling of physical and digital records and proper usage of IT systems to prevent data leaks. The unauthorized or improper disclosure of confidential work-related information obtained from any source on any work-related matter is a violation of these expectations.

*Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements.

• California Child Abuse and Neglect Reporting Act
• E-Verify
• Pre-Placement Health Evaluation

Details of each policy may be reviewed by visiting the following page: https://hr.uci.edu/new-hire/conditions-of-employment.php

Closing Statement:

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC Anti-Discrimination Policy.

We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.

UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact UCI's Employee Experience Center (EEC) at eec@uci.edu or at (949) 824-0500, Monday - Friday from 8:30 a.m. - 5:00 p.m.