Operations Lead

This position requires an active Public Trust clearance or the ability to obtain a Public Trust clearance to be considered.

A government contract requires that this position be restricted to U.S. citizens or legal permanent residents. You must provide documentation that you are a U.S. citizen or legal permanent resident to qualify.

This position supports the Defense Health Agency, Armed Forces Health Surveillance Division (AFHSD)-a dynamic team of scientific professionals, including tri-service military members, civilians, and contract personnel. Therefore, a high level of operational expertise and responsiveness is necessary. This position reports to the Senior Program Manager.

Compensation & Benefits:

Estimated Starting Salary Range for Operations Lead: $90,000 to $100,000

Pay commensurate with experience.

Full time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided. Benefits are subject to change with or without notice.

Operations Lead Responsibilities Include:

• Responsible for managing the operations team and handling operational and administrative support tasks, including but not limited to:
• Supervise a team of Operations Coordinators, fostering a collaborative and high-performing environment.
• Provide high-level administrative and operational support to the AFHSD Division Chief and Contracting Officer Representative (COR), ensuring effective execution of mission objectives.
• Manage the task workflow, including assigning requests to team members, gathering and summarizing responses, and delivering detailed, consolidated reports to leadership to support informed decisions.
• Establishing and enforcing official administrative processes by creating standard operating procedures to improve the productivity and effectiveness of daily operations.
• Assisting with ad hoc staff meetings, including scheduling, confirming presenters, preparing agendas, setting up the meeting room/teleconference/web collaboration, and preparing advanced documents and meeting information for leadership, as well as taking meeting minutes.
• Tracking and submitting presentations, abstracts, and ad hoc reports, including routing through AFHSD and DHA approval processes.
• Preparing memorandums, letters, documents, and spreadsheets as requested using appropriate formats.
• Scheduling visits, notifying organizations and officials to be visited, and coordinating visitor requests.
• Coordinating and assisting with AFHSD events, such as large conferences and foreign delegations.
• Work alongside the Headquarters support, such as calendar management, team coordination, travel coordination, training coordination, IT requests and initiatives, operations reporting, and meeting security requirements.
• Other duties as required.

Operations Lead Experience, Education, Skills, Abilities requested:

• Bachelor's degree preferred; 7-10 years' experience in administration, operations, or consulting preferred.
• Proficient in Microsoft Office Suite.
• Familiarity with Project management principals, DoD Public Health mission, Defense Travel System/ETMS2 highly desired.
• Capable of maintaining strong client relationships
• Ability to lead teams and empower staff
• Collaborator, respectful of others, with a high level of professional integrity
• Ability to manage multiple priorities and work in a demanding environment
• Strong sense of urgency, adaptability, and the ability to multitask
• Excellent analytical, writing, and verbal communication skills
• Time management expertise
• Microsoft Office Suite advanced proficiency
• Prior Federal Government experience required.
• Must be a US Citizen.
• Must have or be able to obtain a Public Trust.
• Must pass pre-employment qualifications of Cherokee Federal

Company Information:

Cherokee Nation Strategic Programs (CNSP) is a part of Cherokee Federal - the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and serving the government's mission with compassion and heart. To learn more about CNSP, visit cherokee-federal.com.

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Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply.

• Operations Manager
• Program Operations Lead
• Administrative Operations Supervisor
• Operations Coordinator Supervisor
• Program Support Manager
• Operations
• Administration
• Program Management
• Team Leadership
• Process Improvement

Legal Disclaimer: All qualified applicants will receive consideration for employment without regard to protected veteran status, disability or any other status protected under applicable federal, state or local law.

Many of our job openings require access to government buildings or military installations.