Manager, Insides Sales Renewals

Our Company

Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

As part of Adobe's ongoing commitment to market leadership and customer-centric growth, we are seeking a dynamic Sales Manager who will bring exceptional strategic vision, operational excellence, and inspirational leadership to our Digital Media Enterprise Renewal team. The successful candidate will play a pivotal role in shaping the direction of our renewal strategies, fostering a high-performance sales culture, and partnering with senior stakeholders to drive sustained revenue expansion across the East/Northeast region of the United States.

The Challenge

Adobe is hiring a Sales Manager to oversee a team responsible for managing named accounts within its Digital Media business. The role involves leading a group of Renewal Specialists to manage the Enterprise ETLA business for North America. Key performance indicators include meeting team quotas, revenue growth, retention rates, and securing strategic customer accounts within the assigned territory. This position is based in one of Adobe's sales offices: New York, Seattle, or San Jose.

What you'll do

• Target Achievement: Oversee the team's sales results, aiming for consistent attainment of established sales targets. Demonstrate accountability for exceeding ambitious revenue goals while anticipating market trends and competitive dynamics.
• Team Culture: Maintain a collaborative and effective work environment that supports established sales practices and ongoing improvement. Champion diversity, inclusion, and the adoption of best-in-class sales methodologies to elevate team engagement and morale.
• Account Manager Development: Support the professional development of team members through coaching, training, and mentorship. Identify and nurture high-potential talent, empowering staff to assume greater leadership responsibility.
• Strategic Account Planning: Work with account managers to create and implement account plans identifying potential growth opportunities. Drive innovative approaches to client relationships, ensuring the team uncovers and capitalizes on new business channels.
• Sales Process Management: Ensure sales processes are implemented and continuously refined for efficiency. Lead process optimization efforts by leveraging data-driven insights and implementing technology solutions to streamline workflows.
• Reporting and Analysis: Track team performance, analyze data, and prepare regular progress reports. Provide actionable recommendations to executive leadership, translating analytics into measurable business outcomes.
• Collaboration: Coordinate with departments such as marketing, product development, and customer success to support a cohesive client experience. Proactively build cross-functional alliances to deliver best-in-class value propositions and exceed client expectations.
• Supervise, guide, train, and support employees to enhance productivity and skill development.

The ideal candidate will have

• Minimum 5 years of relevant work experience in sales
• 5+ years in Sales Management
• BA/BS degree
• Strong customer-facing and presentation skills, and executive-level communication and interpersonal skills.
• Ability to establish and cultivate strong partnerships with existing customers to grow existing revenue streams to meet or exceed objectives
• Proven people manager and business leader
• Expertise and experience dealing with large, complicated, political accounts at the most senior IT and business levels
• Willingness to travel as needed, approx. 10 - 25% as needed

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

California:

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.

Colorado:

Application Window Notice

If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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