Validation Analyst

About CoverMyMeds
CoverMyMeds, part of McKesson Corporation, is a healthcare technology company dedicated to helping patients get the medications they need to live healthier lives. We build solutions that streamline medication access, improve adherence, and reduce administrative burden for providers, pharmacies, and payers. Our collaborative, mission-driven culture empowers employees to make a meaningful impact in healthcare.

Position Summary
The Validation Analyst ensures the accuracy and quality of configurations and process documentation across multiple products and platforms. This role supports customer implementations and change requests, collaborating with Implementation Analysts to validate solutions and promote best practices aligned with strategic and quality goals.

The analyst will work across assigned product offerings and may contribute to validation efforts for affiliated product releases. Responsibilities include interfacing with internal teams on technical requirements, platform configurations, API integrations, website design, and support ticket oversight.

Key Responsibilities

• Validate software and hardware configurations with minimal supervision, including testing, troubleshooting, automation, demos, documentation, and training.

• Document and peer-review validation processes for supported products and platforms.

• Maintain and create internal/external testing and validation documentation.

• Execute validation activities (e.g., integration, stress, quality testing) and secure necessary approvals.

• Identify and implement process improvements in collaboration with peers and cross-functional teams.

• Apply deep understanding of product functionality to validate against business requirements.

• Follow standard operating procedures to ensure high-quality customer experiences.

• Analyze and investigate data to support validation efforts.

• Adhere to release management and internal control guidelines.

• Ensure compliance with quality assurance, data governance, and standard procedures.

• Participate in cross-training to support multiple product offerings.

• Support onboarding and training of new and existing team members.

• Engage in product review sessions to assess customer requests and support product evolution.

Minimum Job Qualifications

• Degree or equivalent and typically requires 4+ years of relevant experience

Education/Training:

• Degree or equivalent healthcare experience

Critical Skills:

• 4+ years strategic partner collaboration experience

• 3+ years evaluating business needs and creating solutions

• 4+ years' experience designing, building, and implementing business solutions using information technology

• Experience in business analysis, data analysis, requirements definition and deployment of business requirements to information systems

• Proficiency with SQL Validation testing tools (TOAD, Postman)

Preferred Skills:

• Collaborative, customer focused skills, with proven ability to proactively create value-based solutions

  Experience managing key relationships and strategic partnerships

• Effective communication skills: ability to connect to people at all levels and translate technical information

• Enthusiastic, self-starter with confident, high-energy approach to business challenges

• Able to problem solve & negotiate

• Knowledge of products including the platforms and rules engines used to operate our solutions

• Project management knowledge and tool management a plus