Sales Administration Support

Kyocera International, Inc. is hiring a Sales Administration Support at our Plymouth, MI facility!

Pay Range - $20 to $30 per hour (Actual base pay based on factors such as relevant experience, education, market, qualifications, and skills)

With nearly 80,000 employees globally, Kyocera is a leading manufacturer of high-tech ceramics in various industries, including aerospace, automotive, medical applications, and semiconductor processing. Our innovative materials are found in everything from smartphones to space shuttles!

Look at these PERKS!

• Competitive pay, benefits, and hours
• 120 hours of vacation accrued per year to start (that's 3 weeks/year for regular 8-hour shifts!)
• 10 Paid Holidays per year
• 401(k)
• 401(k) company match
• Pension
• Medical insurance
• Dental Insurance
• Vision insurance
• Life insurance
• Flexible Spending Account (FSA)
• Employee Assistance Program
• Flexible schedules
• Tuition reimbursement

We have a long-tenured staff (many with over 30 years of service!), a vital company mission, and an excellent benefits package that includes Medical, Dental, Vision, Life Insurance, Paid time off to Volunteer, paid Leave options, Tuition Reimbursement, an employer-paid Pension, and a 401(k) with both Roth and a healthy company match. Our larger locations also feature on-site gyms, walking tracks, exercise rooms, and employee gardens.

We strive to have a diverse workforce from all backgrounds, including minorities, women, and veterans, who bring their experience to support the innovation and quality that Kyocera is known for.

Kyocera International, Inc. also has a robust corporate culture and philosophy based on the experiences and writings of our founder, Dr. Kazuo Inamori, which you can learn more about here: https://global.kyocera.com/inamori/philosophy/. Our company motto is "Do the right thing as a human being," and we try to use that motto constantly in our decision-making.

GENERAL DESCRIPTION OF POSITION
The role of a sales Administrator is to manage incoming customer inquiries and support the outside sales force with daily sales administration activities. This includes accurately processing a high volume of orders. Processing invoices for all sales transactions, setting pricing, and verifying contracts to ensure they are up to date. The Administrator works directly with the customer on bookings and entry and has a wide latitude of communications with the Vice President and internal staff. This position will perform a wide range of inside sales duties related to the daily operations of the sales department. The sales administrator is often the final point of contact for prices, delivery dates, and customer expedites, and may manage several small customers. They liaise with other departments, collect large past due accounts, and research new product offerings.

REQUIREMENTS:

College degree or equivalent experience in related field
3-5 years of sales or general business experience
Strong interpersonal and communication skills- both verbal and written
Demonstrated experience with analysis and problem solving
Ability to interact effectively with customers, providing a high level of customer service.
Eligible to work in an ITAR Environment
Intermediate computer skills Excel, email, SAP

Must maintain a high degree of professional presence

ESSENTIAL DUTIES AND RESPONSIBILITIES

Executes assigned customer service tasks following company standard policies and procedures.
Applies department knowledge and supports efforts, under direct supervision, to meet customer order entry.
Performs administrative duties, including organization of supporting documents necessary for the order process, quoting, cancellations, scheduling and reporting. Will manage order processing in SAP and generate reports as needed.
Under supervision, acts as customer contact to include, but not limited to, pricing confirmation and logistics scheduling. High volume email communication with the customer and sales team.
Will be trained to review terms and conditions, then follow through with customers, production and outside sales team.
Performs wide variety of administrative support as needed to the Sales team such as filing, scanning, packaging etc.
Provides customer service and support with accuracy and professionalism.

Perform any other related duties as required or assigned.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

ADDITIONAL INFORMATION
The above statements are intended to describe the work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. The duties and responsibilities of this position are subject to change, and other duties may be assigned or removed at any time.

This position may require exposure to information subject to US Export Control regulations, i.e.: the International Traffic and Arms Regulations (ITAR) or Export Administration Regulations (EAR). All applicants must be US persons within the meaning of US regulations.

Kyocera International, Inc. values diversity in its workforce, and is proud to be an AAP/EEO employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Kyocera International, Inc's Human Resources team directly.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.