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Custodian Lead - University Housing

University of Wisconsin Madison
paid time off
United States, Wisconsin, Madison
21 North Park Street (Show on map)
Sep 22, 2025
Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Jobs Hub to apply through the internal application process. Job Category:University Staff Employment Type:Regular Job Profile:Custodian Lead Job Summary:

University Housing Facilities is looking for Custodian Leads to join our Team!

Custodian Leads help keep University Housing spaces safe and clean for residents, staff, and guests. They also assist in coordinating tasks, providing leadership, and assisting with training for new staff members. We are a fast-paced organization with high quality standards, and work with residents, students, staff, and guests on the UW-Madison campus.

We pride ourselves on providing a great result for our customers and strive to be the place where everyone wants to live and work. Apply today!

Custodian Leads at University Housing work together in teams to help keep spaces welcoming, safe, and clean for residents, staff, and guests. As a Custodian Lead in University Housing you will:


  • Communicate with residents and guests to address needs and service requests
  • Complete work in occupied or vacant residence hall and dining spaces
  • Demonstrates and role models exceptional customer service
  • Creates, promotes and participates in a collaborative team environment
  • Maintains and implements prescribed cleaning standards
  • Provides support and assists as needed in the implementation of plans and procedures in the event of an emergency
  • Communicates in English via radio, written instruction, and in person with staff and supervisors
  • Assists with resident move in and out operations
  • Monitors and communicates the performance of systems and staff within facilities

Work Schedule:


  • Multiple vacancies may be available
  • 1st shift position(s): Typical schedule is 7:30am - 4:00pm, Monday through Friday, 8-hour shifts, for total of 40 hours per week. Some positions include scheduled shifts every other weekend.
  • 2nd shift position(s): Typical schedule is 3:00pm-11:30pm, 8-hour shifts, for a total of 40 hours per week, including rotating holidays and weekend shifts.

Work schedule will be set with selected finalist(s) at time of offer. Schedule alterations as operations and position expectations demand.

University Housing Facilities provides a great work environment with supervisors who care about each individual on their team. As a part of UW-Madison, we also offer excellent UW benefits like competitive insurances and generous paid time off, professional development opportunities, and the State of Wisconsin retirement pension plan.

Key Job Responsibilities:
  • Schedules, monitors, and communicates with staff and assists with basic training
  • Monitors and secures facility interior and exterior entrances and reports issues to appropriate entities
  • Assists residents and guests with event set up and take down
  • Documents and reports repairs, violations, and pest control needs
  • Responds to facility emergency and hazardous situations, and escalates incidents according to established policies and procedures
  • Maintains organization of supply areas and equipment, documents inventory, and requests additional supplies as needed
  • Maintains clean and clear walkways to ensure they are free of debris, litter, snow, and ice
  • Prepares, services, and/or maintains residence hall and dining facilities for residents and guests
  • Utilizes basic equipment and supplies to clean assigned facility areas and remove waste and recyclables
Department:

Division of University Housing, University Housing Facilities

University Housing Facilities is a part of the Division of University Housing at the University of Wisconsin-Madison and focuses on housekeeping, mechanical maintenance, and long-term infrastructure projects and planning. As a student service organization, University Housing Facilities provides quality living/learning environments to approximately 8,000 undergraduate student residents during the academic year and 18,000 guests in the summer months. Additionally, they serve the University Apartments community, which is approximately 3,000 residents in 1,240 apartments on 83 acres.

University Residence Halls consists of 30 buildings containing approximately 2 million square feet and 37 acres of surrounding grounds. In addition to residential living spaces the residence hall infrastructure supports many functions and programs requiring many types of spaces such as classrooms, office space, dining and culinary space including commercial kitchens and marketplace areas, mechanical support spaces and large meeting rooms.

Compensation:

$18.36/hour with a competitive retirement and benefits package, including vacation, holidays, and paid time off. This is a full-time position.

Those currently in the Custodian title at UW-Madison may earn an additional $1.00 per hour from their current hourly rate. This would be applied in cases where the hourly rate plus $1.00 would exceed $18.36.

University Staff also earn additional money when working at night (6:00pm to 6:00am) and on weekends (Saturday and Sunday). Additional $2.50/hour for nighttime work on weekdays, up to $2.50/hour for daytime weekend work, and up to $3.30/hour for nighttime weekend work.

Current UW-Madison employees may be eligible to be hired up to their current rate of compensation, based on qualifications.

Required Qualifications:

  • English Proficiency with the ability to speak, read, write, and understand verbal instructions
  • 6 months of custodial and/or cleaning experience within an academic, commercial, or other related environment

Preferred Qualifications:

  • Leadership experience
  • Drivers License - Valid and Meets UW Risk Management Standards

Education:

High School diploma preferred

How to Apply:

Please submit a resume within the online application system. We are only able to consider completed application materials submitted by the deadline date.

Candidates who apply for this position may be considered for other or future vacancies within this title, including those which may have a different work schedule and/or requirements from this vacancy.

This position has been identified as a position of trust with access to vulnerable populations. The selected candidate will be required to pass an initial criminal background check to be eligible for employment and then every four years thereafter.

Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without the need of employer sponsorship) on or before the effective date of appointment.

University Housing may communicate with you about your application status using a text messaging service. To opt-out please reply "STOP" to text messages received or contact University Housing HR at hr@housing.wisc.edu or 608-262-2766. Message and data rates may apply.

Contact Information:

University Housing Human Resources, hr@housing.wisc.edu, 608-262-2766

Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion

The University of Wisconsin-Madison is an Equal Opportunity Employer.

Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgrounds and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, click here.

To request a disability or pregnancy-related accommodation for any step in the hiring process (e.g., application, interview, pre-employment testing, etc.), please contact the Divisional Disability Representative (DDR) in the division you are applying to. Please make your request as soon as possible to help the university respond most effectively to you.

Employment may require a criminal background check. It may also require your references to answer questions regarding misconduct, including sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.

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