Project Coordinator

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Optum has provided comprehensive behavioral services in San Diego County (CA) since 1997. We have worked in close partnership with the County to establish quality improvement initiatives based on the County's priorities. In partnership with County Leadership we have been able to achieve savings through creative partnerships with community partners and providers to promote member access; use of therapy models to help individuals achieve their goals and actively identify members with longer-term psychiatric needs; and, the referral of individuals with more intense needs to the most appropriate resources. Optum delivers a wide array of services in San Diego County, including: Access and Crisis Line; Utilization Management; Clinical review and authorization processes facilitating prompt payment to providers; Provider network development and management; and, decision support reporting and analysis. We have supported community efforts to assist in suicide prevention by providing training in Mental Health First Aid; Question, Persuade, Refer (QPR); and, Applied Suicide Intervention Skills. We provide clinical oversight of the Treatment Evaluation Resource Management (TERM) network to improve the quality and appropriateness of mental health services to children and families served by the County's Child Welfare and Juvenile Probation systems; and, in partnership with the County we operate a 24-hour toll-free line as an access point in Anti-Stigma campaigns. In addition, at the Community Transition Center (CTC) Optum has staff co-located with the County's Probation Department to increase care coordination and community supports to prevent recidivism. In 2014, CTC received the National Association of Counties (NACo) Public Safety Award for the category of 'Criminal Justice and Public Safety'.

This position follows a hybrid schedule with three in-office days per week.

Primary Responsibilities:
* Manage check run procedures, including reporting, tax returns, and stakeholder communication
* Oversee vendor management, accounts receivable/payable, and related research and reporting
* Lead or support project scope development, ensuring alignment with strategic goals and stakeholder input
* Identify and address scope misalignments, engaging appropriate resources and stakeholders
* Ensure compliance with governance methodologies (e.g., RSA, Agile, Waterfall) for scope and approvals
* Monitor scope requirements, dependencies, and potential gaps throughout the project lifecycle
* Implement change management processes to support effective project execution and control
* Analyze and present operational and reporting data, providing insights and recommendations
* Support reporting intake and development, ensuring timely delivery and resolution of issues
* Collaborate with Finance and Data Analysts, managing reporting tools and evaluating data requests
* Perform other duties as assigned based on business needs

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:
* High School diploma or GED or 1+ years of reporting experience
* 1+ years of experience in analytical research for decision support
* Knowledge of Project Management principles
* Intermediate to Advance in Excel, Word, Outlook, PowerPoint, PDF
* Position requires access to the following electronic applications which include Protected Health Information: CCBH, SmartCare, SQL Server, various other databases

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.00 to $35.72 per hour based on full-time employment. We comply with all minimum wage laws as applicable

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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