Associate Chaplain

ESSENTIAL RESPONSIBILITIES:

• Chaplains plan, coordinate, and lead worship for each level of care, determining frequency that meets the needs of their residents. This may include regular services, sacraments, and occasional/seasonal offerings. Preaching/leading may be shared with volunteers or retired clergy.
• Provides direct spiritual care to patients, families/caregivers, and staff fitting to their unique needs and in a timely manner. Where needed, lead/facilitate caregiver support groups.
• Establish and maintain good rapport with local clergy, acting as an ambassador for CL and working together to keep residents connected to and supported by their chosen spiritual leader(s) and community.
• Chaplains are responsible for community programing such as hosted worship, teaching, devotionals and spiritual life. The Chaplain may invite local or retired clergy to lead services (e.g., Catholic Mass, Episcopal Liturgy, Jewish Shabbat services, etc.) and can welcome local ministry leaders to speak. Teaching: Chaplains participate in a teaching role in matters of faith, spirituality and Bible study appropriate to various levels of care, which can include facilitation of volunteer clergy or lay leaders to offer such teaching or seminars.
• As members of community leadership, chaplains will engage the spiritual wellness section of residents' LifeConnect profiles, using this information to alert pertinent staff of areas for support as residents settle into the community. Chaplains will participate and lead stand-up meetings and serve on committees or teams as assigned.
• Assist in emergency situations and times of crisis, including establishing an on-call protocol for after hours.

EDUCATION AND WORK EXPERIENCE:

• Required Degree: Graduate of Accredited Seminary or School of Theology
• Preferred Degree: Board Certification by a National Professional Spiritual Care Organization
• Experience: 1+ Years

KNOWLEDGE, SKILLS, AND ABILITY:

• Ability to display empathy, listening, and people skills
• Coordinate with chaplains and interdisciplinary groups
• Strong sense of spirituality to offer support and guidance to people from all religious backgrounds

PHYSICAL REQUIREMENTS:

• Sufficient physical ability and mobility to work in an office/community setting.
• Ability to stand or sit for prolonged periods of time.
• Ability to occasionally stoop, bend, kneel, crouch, reach, and twist.
• Ability to lift, carry, push, and/or pull light to moderate amounts of weight up to 50 lbs.
• Ability to operate various equipment base on department and weather conditions
• Engaging in repetitive movements of wrists, hands, and fingers - typing and/or writing.
• Clarity of Vision:
  • For near visual acuity Clarity of vision at approximately 20 inches or less (i.e., working with small objects or reading small print), including use of computers.
  • For far visual acuity, Clarity of vision at 20 feet or more. This is not just the ability to see a person or object, but the ability to recognize features as well.
  • For peripheral vision, observing an area that can be seen up and down or to right or left while eyes are fixed on a given point.

COMPETENCIES:

Leadership

Guide and inspire a high-performing Customer Success team that achieves and exceeds revenue targets while fostering customer loyalty and growth

Customer Success

As a customer advocate build strong relationships with our customers, understanding their needs and ensuring their success with our platform. Promote increased adoption and expansion of our solutions within customer organizations

Continuous Improvement

Advocate for and implement a culture of continuous learning and improvement within the team. Drive initiatives that improve customer satisfaction and team efficiency

Account Strategy

Define and execute strategies to drive customer retention, renewal, upsell, and cross-sell, contributing directly to our growth objectives

Cross-Functional

Collaboration Collaborate with other departments to align on company goals, relay customer feedback, and ensure a unified customer experience

Reasonable Pay Estimate

For full time employees, we offer a generous benefits package that includes:

• Medical, dental and vision insurance
• Employer paid group term life and disability
• Paid Time Off (PTO) & six paid holidays
• 403(b) with a 3% employer match
• Fitness center use at most facilities.
• Various voluntary benefits:
  • Life, AD&D
  • Tuition assistance and scholarships
  • Employee assistance program
  • Legal services, home/auto insurance, discount purchasing program
  • Pet Insurance

For more information about Covenant Living and CovenantCare at Home, please visit www.covliving.org or www.covenantcareathome.org.

Covenant Living and CovenantCare at Homeare equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, or any other characteristics protected by local laws, regulations, or ordinances.