Crisis Care Coordinator (Youth)

Milwaukee County oversees operations from our Airport, Behavioral Health, Child Support Enforcement, Combined Court Operations, Sheriffs Department, Community Reintegration Center, Human Services, Parks, Public Safety, Public Works, Fleet Operations, Transportation, and at the Zoo. Our departments are also dedicated to our Seniors in the Department on Aging, those with Disabilities, and Veterans Affairs. Our employees also remain committed to serve the cultural, human, recreational and social needs of the entire community.

Milwaukee County offers a wide variety of interesting jobs for people who want to make a difference in our community. Milwaukee County provides a competitive benefit package and is an Equal Opportunity Employer. If disability related accommodations are needed, please contact 414-278-3936. For submitted application inquiries please contact careers@milwaukeecountywi.gov. Please note: an online application must be submitted for consideration.

We are searching for Changemakers to come and join our team and discover our diverse and versatile community of independent spirits and unique talents, we are redefining the way you think about Milwaukee County!

Crisis Care Coordinator (Youth)

Behavioral Health Services

Salary Pay Range: $50,523.20 - $76,252.80

Closing Date: October 8, 2025 @ 11:00pm CST, or upon receipt of the first 50 applications

Job Summary: The Crisis Care Coordinator (Youth) will work with youth and their families to identify and access community-based resources. Position is to meet face to face with families within two business days of the referral to review programs, obtain consents, and create an individualized plan for the time between referral and enrollment into Wraparound programs. This role will also connect youth and their families to any needed community supports and services.

Essential Responsibilities:

• Deliver Crisis Care Coordination until other services can be obtained or the youth has stabilized. This may include assistance with benefits, linkage to other services, discussion of stressors, crisis stabilization services, etc.
• Create a communication plan with families to meet weekly face to face. Work in collaboration with youth and family to create a crisis plan and document vision, strengths, strategies, and life story (Two weeks). Meet with youth in ineligible settings and participate in court and discharge plans.
• Meet with youth and family on a weekly basis (or more if needed) to provide direct services to the individual until enrolled in programming or connected to non-Wraparound community supports.
• Develop individualized care plans that are measurable under DHS 34 state guidelines. Document direct services via progress notes that promote a youth's recovery goals and meet all documentation requirements as per state guidelines.
• Collaborate with other service providers and coordinate services as needed.
• Contribute to redesign planning and implementation of new initiatives and other tasks to support the Department of Health and Human Services (DHHS), Behavioral Health Services (BHS), and Wraparound operations.
• Perform all other duties as assigned.

Minimum Requirements:

• Current Resident of Wisconsin.
• Possession of a valid Wisconsin Driver's License and insured personal vehicle, both able to be maintained throughout employment.
• Possession of a Bachelor's Degree or higher.
• At least one (1) year of professional experience with Mental Health or Substance Use Disorders.
• Intermediate knowledge of all related computer and software applications, such as word processing and spreadsheets.
• Willing and able to travel up to 25% of the time in this role.

NOTE: This ORIGINAL APPLICATION is open to qualified residents of the State of Wisconsin at the time of application. Candidates need to submit a full account of their training and experience (i.e., by submitting an up-to-date resume or by fully completing the application) during the application process and may also be asked to take additional written or performance tests as part of the selection process.

APPLICANTS MUST POSSESS MINIMUM QUALIFICATIONS AT TIME OF FILING APPLICATION

Milwaukee County is committed to fostering an equitable working environment, free from discrimination and harassment, on the basis of any characteristic protected by law. We prohibit any form of discrimination, harassment based on race, color, religion, sex, gender, gender identity or expression, sexual orientation, pregnancy, pregnancy related condition, national origin, age, disability, FMLA status, sexual orientation, military status, marital status, or any other category or status that is now or in the future protected by federal, state, and local law. We maintain a drug-free workplace and perform pre-employment substance abuse testing, background checks and pre-employment physicals subject to job requirements. If special accommodations are needed, please contact 414-278-3936.