TEIS PROGRAM COORDINATOR - 09262025-71597

Job Information

LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF DISABILITY AND AGING (DDA), TENNESSEE EARLY INTERVENTION DIVISION, DAVIDSON COUNTY

A Motor Vehicle Records screening will be conducted prior to employment. Proof of education is required.

This position is designed as Hybrid (In office and Remote)

This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position

Qualifications

Education and Experience: Graduation from an accredited college or university with a bachelor's degree in social or behavioral science and experience equivalent to three years of full-time professional social or human services work.

Substitution of Graduate Work for Experience: Additional qualifying graduate coursework in social or behavioral science may be substituted for the required experience, on a year-for-year basis, to a maximum of two years.

Necessary Special Qualifications:

1. Complete a background check in a manner approved by the appointing authority
2. Possess a valid driver's license

Overview

This classification oversees the provision of service coordination for families participating in the Tennessee Early Intervention System (TEIS). An employee in this classification provides training, monitoring, and coaching of service coordinators in the development and implementation of the Individualized Family Service Plans (IFSP) to improve child and family outcomes. This classification performs responsibilities at the supervisory level under the general guidance of a TEIS District Administrator.

Responsibilities

1. Provide front line supervision for service coordinators that includes onboarding, training, and support for new hires as well as guidance to ensure that offboarding of employees is within state guidelines.
2. Train, monitor, and coach service coordinators to complete and document regular monthly targeted case management (TCM) visits/check-ins with all families using family-guided principles and strategies.
3. Train, monitor, and coach service coordinators to gather updates on child and family outcomes, to share information related to development, family interests, and Individualized Family Service Plans (IFSP) priorities to increase caregiver knowledge and resources.
4. Train, monitor, and coach service coordinators to facilitate and conduct timely IFSP meetings by proactively soliciting input from all team members, conducting family assessments, developing functional IFSP outcomes, coordinating IDEA required services to support IFSP outcomes, and modifying the IFSP as needed.
5. Train, monitor, coach, and support service coordinators in case management documentation as specified in the TEIS Operations Manual to ensure timely and thorough completion of all case management responsibilities.
6. Provide support to district administrator for the performance management cycle including the development of individual performance plans, interim reviews, and annual performance evaluations.
7. Provide support to the district administrator for the hiring process that includes the development, implementation, and guidance for the review applicant selection and interview process while ensuring compliance with human resource policies throughout the district offices.

Competencies (KSA's)

Competencies:

1. Manages Conflict
2. Action Oriented
3. Strategic Mindset
4. Instills Trust

Knowledge:

1. Administration and Management
2. Customer and Personal Service
3. Law and Government
4. Personnel and Human Resources

Skills:

1. Complex Problem Solving
2. Monitoring
3. Time Management
4. Troubleshooting

Abilities:

1. Deductive Reasoning
2. Reaction Time
3. Selective Attention
4. Written Comprehension

Tools & Equipment

1. Cell Phone
2. Laptop/Tablet
3. Other Technology

TN Driver Standards

State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:

• A valid driver's license
• For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.

Please include your Driver's License Information under the Licenses and Certifications section of your application.

**Agencies may allow an exception based on other factors.