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Parking Services Assistant

Massachusetts General Hospital
United States, Massachusetts, Boston
55 Fruit Street (Show on map)
Oct 01, 2025
Summary
Responsible for enforcing parking regulations and providing courteous customer service at all times at all times.

Does this position require Patient Care?
No

Essential Functions
-Issue written warnings and parking citations via hand-held computers and/or handwritten citation books to vehicles illegally parked.

-Direct vehicular and pedestrian traffic as assigned.

-Provide general information and directions to the public.

-Assist the community in accordance with the provisions of the Motorist Assistance Program (i.e.: vehicle jump starts, vehicle unlocks, obtaining vehicle fuel, changing of flat tires, contacting other agencies for assistance and escorting/transporting disabled persons).

Education
High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree?
No

Licenses and Credentials
Class D Passenger Vehicle Driver's License [State License] - Generic - HR Only preferred MGH Security RMV Check/Registry of Motor Vehicles Driving Report - MGB Internal preferred

Experience
Valet Experience 0-1 year preferred

Knowledge, Skills and Abilities
- Ability to understand and carry out oral and written instructions.
- Ability to learn to operate enforcement related equipment, computers and vehicles.
- Ability to perform accurately in a detail-oriented environment.
- Ability to handle multiple work priorities, organize and plan work and projects.
- Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies.

Physical Requirements

  • Standing Frequently (34-66%)
  • Walking Frequently (34-66%)
  • Sitting Occasionally (3-33%)
  • Lifting Occasionally (3-33%) 35lbs+ (w/assisted device)
  • Carrying Occasionally (3-33%) 35lbs+ (w/assisted device)
  • Pushing Occasionally (3-33%)
  • Pulling Occasionally (3-33%)
  • Climbing Occasionally (3-33%)
  • Balancing Frequently (34-66%)
  • Stooping Occasionally (3-33%)
  • Kneeling Occasionally (3-33%)
  • Crouching Occasionally (3-33%)
  • Crawling Occasionally (3-33%)
  • Reaching Occasionally (3-33%)
  • Gross Manipulation (Handling) Frequently (34-66%)
  • Fine Manipulation (Fingering) Frequently (34-66%)
  • Feeling Constantly (67-100%)
  • Foot Use Rarely (Less than 2%)
  • Vision - Far Constantly (67-100%)
  • Vision - Near Constantly (67-100%)
  • Talking Constantly (67-100%)
  • Hearing Constantly (67-100%)


The General Hospital Corporation is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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