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Community Support Specialist-BHGMHC

UnityPoint Health
$21.20/Hr.-$31.80/Hr.
parental leave, paid time off, paid holidays, tuition reimbursement, 401(k)
United States, Iowa, Waterloo
3251 West 9th Street (Show on map)
Oct 04, 2025
  • Area of Interest: Behavioral Health Services
  • Sign On Bonus: $5,000
  • FTE/Hours per pay period: 0.8
  • Department: Community Outreach
  • Shift: FT Days
  • Job ID: 172396

Overview

Potential Sign-On Bonus Eligible: $5,000 paid out over 1 year

Community Support Specialist

UnityPoint Health - Black Hawk Grundy Mental Health Center

Shift: Full-time; Days

Benefits Eligible

The Community Support Specialist is responsible for providing a wide variety of community based support services to individuals with a Serious Mental Illness (SMI) designed to reduce and/or prevent emergency department visits, mental health unit admissions or readmissions and placement in a more restrictive environment.


Why UnityPoint Health?

At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in. Here are just a few:

  • Expect paid time off, parental leave, 401K matching and an employee recognition program.
  • Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
  • Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.


Responsibilities
  • Provides daily living skills training including but not limited to development of medication management strategies, shopping, learning the transportation system, symptom management skills, locating housing, coping strategies, transportation to selected appointments, etc.
  • Provides a wide variety of "care coordination" or case management activities including but not limited to information and referral, education, setting up appointments, setting up transportation, working with others involved in the client's life, responding to crises, etc.
  • Documentation of all services provided in BHGMHC's Electronic Health Record according to BHGMHC standards, insurance and/or managed care company requirements, state standards, etc.

Qualifications

Education:

  • Bachelor's degree in a human-service related field required

Experience:

  • 1-3 years' experience in the mental health field
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