Procurement Operations Specialist

Join a premier financial services organization dedicated to maintaining robust financial integrity and delivering exceptional service. This company is a leader in its industry, constantly seeking innovative ways to optimize operations and support its mission through efficient and reliable systems. As a valued partner, Aquent is thrilled to connect top talent with this forward-thinking team.

Are you ready to be at the heart of critical financial operations, ensuring seamless procurement and payment processes that drive organizational success? We are seeking a highly motivated and detail-oriented individual to join our team as a vital contributor to our core Purchase-to-Pay (P2P) system. In this role, you won't just be performing tasks; you'll be an indispensable problem-solver, a collaborative partner, and a champion for efficiency, directly impacting our financial health and operational excellence. Your expertise will empower our teams, streamline workflows, and ensure the accuracy and integrity of our financial systems, making a tangible difference every single day.

**Key Responsibilities:**

* Provide essential daily functional support for our core Purchase-to-Pay system, assisting internal and external users with requisitions, purchase orders, receiving, and invoice processing.

* Act as a primary troubleshooter, diagnosing and resolving workflow and functional issues within the P2P system, and escalating technical problems to minimize operational disruptions.

* Collaborate closely with accounts payable, procurement, finance, and IT teams to ensure system functionality and workflows are perfectly aligned with evolving business needs.

* Develop, maintain, and enhance clear, user-friendly documentation for P2P processes, procedures, and training materials, empowering users across the organization.

* Proactively identify inefficiencies in current operational workflows and recommend innovative enhancements to boost overall effectiveness and system performance.

* Monitor system workflows and data integrity diligently, ensuring strict compliance with internal controls and procurement policies.

* Support various projects and conduct User Acceptance Testing (UAT) for new processes or functionalities implemented within the P2P module.

**Qualifications:**

* A Bachelor's degree in Business, Finance, Information Systems, or a related field is required.

* Proven experience (minimum 3 years preferred) supporting procurement functionality within a leading enterprise resource planning (ERP) system or similar systems in a procurement or finance context.

* Strong foundational understanding of procurement and accounts payable processes.

* Familiarity with service desk ticketing systems (e.g., ServiceNow, Jira).

* Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio).

* Solid knowledge of procurement policies and compliance standards.

* Excellent problem-solving and analytical skills, with a keen eye for detail.

* Exceptional verbal and written communication skills, capable of explaining complex system functions clearly and creating clear, structured documentation.

* Demonstrated experience in writing and maintaining comprehensive business process documentation.

* Ability to thrive both independently and as a collaborative member of cross-functional teams, fostering strong working relationships.

* A results-oriented mindset, committed to providing responsive and empathetic user support, ensuring data accuracy, and proactively addressing operational challenges.

* Deep understanding of requisition, purchasing, receiving, and invoice matching processes within an ERP system.

**About Aquent Talent:**

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.